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FirstEnergy · 3 days ago

Supervisor, Engineering Services (Design) - York, PA

York, PA

Full-time

Onsite

Senior Level

5+ years exp

FirstEnergy is a forward-thinking electric utility committed to making customers’ lives brighter and the environment better. The Supervisor, Engineering Services (Design) will coordinate and supervise the daily activities of an Engineering team, ensuring safety and effective project management.

Clean EnergyEnergyEnergy EfficiencyInformation Services

No H1B

Responsibilities

Demonstrating a high level of safety commitment throughout day-to-day functions and strengthening the Engineering Services team's commitment to safety

Creating notifications in SAP and assigning work requests to Distribution Designers

Working in conjunction with Business Services to ensure accurate and timely billing for all work requests

Applying Tariff criteria for billable work involving service to new premises, upgraded service for existing premises and relocation of facilities, etc

Working on creating and processing Line Extension Contracts for various types of work

Reviewing and responding to customer complaints submitted to the Pennsylvania Public Utility Commission (PA PUC), relative to line extension and billing policies

Reporting to the Manager, Engineering Services on the progress of projects, and advising on issues that could impair the successful completion of projects

Analyzing complex issues and developing actionable recommendations

Supporting the Work Management organization on questions/issues with current and upcoming design work and various Company priorities

Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues, and upcoming departmental changes

Leading, educating, and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership

Encouraging open, honest, direct, and ongoing conversation among team members

Driving continuous improvement across the team and the company

Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company

Supporting storm restoration efforts, including performing duties of Hazard Coordinator when needed

Qualification

Engineering degreeProfessional Engineering (PE) certificationSAPProject developmentProcess analysisGISMicrosoft OfficeCustomer relationsLeadershipTeamworkCommunication skills

Required

Bachelor's degree in Engineering from an ABET accredited institution and minimum 5 years related work experience is required

OR a Two-year degree in Engineering Technology or related technical discipline, and a minimum of 8 years relevant work experience is required. Relevant work experience includes, but is not limited to: engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right of way acquisition, asset management, new business, joint use, etc

Proven ability to identify, troubleshoot and resolve problems on projects and/or processes

In-depth knowledge of information systems such as Microsoft Office applications, including Excel, PowerPoint, and Word required; working knowledge of SAP, CREWS, and GIS preferred

Demonstrated ability to manage multiple priorities and the ability to lead others in achieving goals for the benefit of the business unit and the company

Proven ability to make accurate decisions and demonstrate sound judgment

Excellent verbal and written communication skills to enable effective interaction with both internal and external customers, and the ability to make clear, accurate and concise reports

Superior customer relations, relationship management, leadership, teamwork, and managerial skills

Able to work well under pressure

Preferred

Advanced degree is a plus

Professional Engineering (PE) certification is a plus

Previous supervisory experience preferred

Experience in process/project development, planning/analysis, and performance reporting

Customer request work scheduling (CREWS) navigation skills a plus, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management and lock down procedure

Working knowledge or the ability to learn the following: GIS; Construction and Material Standards; company's Distribution Policies & Procedures; PADOT and county permit requirements for pole sets, highway occupancy and road openings; Appendix A in Part II of the company's Tariff dealing with extension of facilities; PA PUC policy and its impact on the company's billing practices; streetlight installation and billing processes, and the company's Municipal Lighting Handbook

Benefits

Competitive pay plus incentive compensation

A company-sponsored pension plan

401(k) savings plan with matching employer contribution

A choice of medical, prescription drug, dental, vision, and life insurance programs

Skills development training with tuition reimbursement

Company

FirstEnergy

Glassdoor3.6

We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Founded in 1997

Akron, Ohio, USA

10001+ employees