EAB · 1 week ago
Account Manager, Enroll360
Richmond, VA
Full-time
Hybrid
Entry, Mid Level
$55K/yr - $62K/yr
2+ years expEAB is dedicated to making education smarter and communities stronger, partnering with over 2,800 institutions to drive transformative change. The Account Manager will be responsible for driving partner interactions and ensuring the success of Enroll360 initiatives by collaborating with internal teams and providing exceptional service to clients.
Higher Education
No H1B
Responsibilities
Collaborate with internal departments to support development and execution of direct marketing campaigns, including creative content, audience selection, data intake and return, and campaign reporting/analysis
Support preparations for and actively participate in partner communications, including via email, Zoom meetings, and in-person meetings
Guide partners to best practices using extensive knowledge of EAB program and ecosystem marketing
Act as a trusted ally to partners, serving as an extension of their Admission Office and primary point of contact for daily needs
Understand partner goals and serve as the partner advocate, actively gathering and communicating partner feedback, needs, and campaign results to the account team
Own and execute administrative tasks daily in support of client marketing campaigns including coordinating and scheduling meetings
Qualification
Required
Bachelor's degree
2+ years' of relevant professional experience (e.g., supporting client relationships, serving in a customer service capacity, teaching, working in admissions, operating in a nonprofit environment)
Proven experience in partner engagement, account management, or customer success roles
Excellent communication skills, both written and verbal, with the ability to present ideas clearly and concisely
Strong interpersonal skills and the ability to build and maintain relationships with partners and internal stakeholders
Detail-oriented with superb organizational skills
Proficient PC skills
Willingness to travel 15-20%
Preferred
Degree in Marketing, Advertising, Public Relations, Business Administration or related field
Familiarity with enrollment management and higher education industry (Undergraduate admissions experience preferred)
Experience with client relationship management and/or project management and related systems (especially Salesforce and Workfront)
Desire for professional growth and upward mobility within a growing company
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration
Benefits
Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Company
EAB
At EAB, we are insight-chasers and innovators, and our teams are as diverse as the problems we solve.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James (Jim) Mathews
Chief Technology Officer
Michael Kirshbaum
Chief Financial Officer
Recent News
Government Technology US
2025-06-26
Government Technology US
2025-06-24
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