Customer Relationship Management Coordinator jobs in United States
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ROCS Grad Staffing · 1 day ago

Customer Relationship Management Coordinator

positionWashington, DC
timeFull-time
remoteOnsite
seniorityMid Level
money$50K/yr - $60K/yr
date3+ years exp

ROCS Grad Staffing is seeking a Client Engagement Coordinator to manage and optimize their CRM system and support marketing operations. This role is crucial for ensuring accurate data, effective client communications, and seamless campaign execution.

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Growth Opportunities
Hiring Manager
Devin Jones
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Responsibilities

Administer and maintain HubSpot, ensuring data accuracy and segmentation
Coordinate and execute email marketing campaigns
Import new client and contact data from events, webinars, and other sources
Generate reports in Excel and HubSpot to analyze KPIs and campaign performance
Support segmentation strategies for personalized communications
Collaborate with internal teams to resolve data concerns and streamline processes
Create and manage automated workflows within HubSpot
Conduct regular audits to ensure data hygiene and compliance with GDPR and CAN-SPAM
Support integration with other platforms and identify opportunities for optimization
Assist with client communications (alerts, blogs, newsletters) and event list management
Manage holiday gifting and e-card distribution

Qualification

HubSpotExcelEmail marketing toolsProject managementCommunication skills

Required

Bachelor's degree in Marketing, Business, Communications, or related field
3–5 years of marketing experience in a professional services environment (legal, accounting, or similar)
1–3 years of hands-on experience with HubSpot (or similar CRM/email platform)
Strong Excel skills, including reporting and KPI tracking
Familiarity with email marketing tools (e.g., Mailchimp) and basic HTML for email templates
Excellent attention to detail, organization, and project management skills
Strong communication skills (written and oral) and professional judgment
Ability to work independently and within a collaborative team environment

Company

ROCS Grad Staffing

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Glassdoor4.3
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We help businesses throughout the Northern VA and Washington DC Metropolitan areas find the top recent college grad talent for entry and junior level positions.
dateFounded in 2003
location
Herndon, Virginia, USA
people-size51-200 employees
web-link
http://www.rocsstaffing.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Brandon Labman
Co-Founder
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Company data provided by crunchbase