Fairchild Freight, LLC ยท 1 week ago
Logistics Account Manager
Farmers Branch, TX
Full-time
Onsite
Mid, Senior Level
2+ years expFairchild Freight is a leading third-party logistics brokerage specializing in refrigerated truckload shipping, offering a team-focused culture and excellent benefits. They are seeking a seasoned Account Manager responsible for managing and growing a portfolio of shipper accounts while actively developing new business through relationship management and consultative selling.
Delivery ServiceLogisticsTransportation
Hiring Manager
Kimberly Eavenson, PHR, CPM
Responsibilities
Serve as the primary point of contact for assigned customer accounts, ensuring exceptional service and communication
Develop and execute account strategies to increase revenue, margin, and customer retention
Manage pricing conversations and negotiate contract/rate agreements aligned to market conditions
Identify opportunities to expand lanes, volume, and services within existing accounts
Monitor performance metrics
Maintain accurate customer notes, activity, and pipeline updates in CRM
Represent the company professionally in the market while building brand presence and trust
Proactively prospect and qualify leads
Qualification
Required
Minimum 2-5 years of experience in trucking brokerage/3PL
Demonstrated success in inside AND outside sales
Strong understanding of freight fundamentals: lanes, market pricing, service levels, contract vs. spot freight
Excellent communication and negotiation skills
Ability to work independently with strong time management and follow-through
CRM proficiency (Salesforce, Hubstop, etc.) and strong skills in Microsoft Office/Google Workspace
Ability to identify, pursue, and win new business opportunities
Preferred
Existing book of business or strong shipper relationships
Experience managing national accounts or multi-lane RFPs
Strong analytical mindset for margin management, pricing, and strategy
Benefits
Company-paid health, dental, and vision insurance
401(k) with company match
PTO + paid holidays, including flex holidays
Phone stipend
Employee recognition program
Company
Fairchild Freight, LLC
Fairchild Freight specializes in the transportation of consumer food commodities such as fruits, vegetables, meat, fish, and beverage products throughout North America.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase