Centraprise · 20 hours ago
Service Now Technical Architect- ITSM, scripting, CSM HRSD, CSA certified
United States
Full-time
Remote
Senior Level
5+ years expCentraprise is a company seeking a Service Now Technical Architect with a focus on ITSM, scripting, CSM, and HRSD. The role involves architecting and designing end-to-end ServiceNow solutions, leading technical governance, and collaborating with various stakeholders to implement integrated workflows.
EmploymentRecruitingStaffing Agency
Hiring Manager
Rahul Kumar
Responsibilities
Architect and design end-to-end ServiceNow solutions across ITIS, ITOM, HRSD, and GRC modules
Lead technical governance, ensuring adherence to best practices, platform security, and performance standards
Collaborate with business process owners, enterprise architects, and developers to design and implement integrated workflows
Guide and mentor development teams on customizations, integrations, and platform upgrades
Establish and enforce coding, configuration, and design standards within ServiceNow
Conduct design reviews and ensure technical alignment across all implementations
Participate in stakeholder discussions and effectively communicate architectural decisions to both technical and non-technical audiences
Stay current with ServiceNow releases and recommend adoption of new features to improve service delivery
Qualification
Required
Strong communication and stakeholder engagement skills — ability to present complex solutions clearly to executives and technical teams
Proven hands-on experience with: ITIS – CMDB, Incident, Problem, Change, Knowledge, Request Management
Proven hands-on experience with: ITOM – Discovery, Event Management, Service Mapping, CMDB integrations
Proven hands-on experience with: HRSD – Case and Knowledge Management, Employee Center, Lifecycle Events
Proven hands-on experience with: GRC – Policy and Compliance, Risk Management, Audit, and Vendor Risk modules
Deep understanding of ServiceNow data models, scripting (Glide, JavaScript), Flow Designer, Integration Hub, and API integrations
Familiarity with CSDM (Common Service Data Model) and its alignment with ITOM/CMDB design
Experience integrating ServiceNow with enterprise tools such as Azure AD, Workday, Splunk, and monitoring platforms
Company
Centraprise
Centraprise is an executive search and direct hire company.
501-1000 employees
H1B Sponsorship
Centraprise has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (16)
2023 (49)
2022 (35)
2021 (42)
2020 (125)
Funding
Current Stage
Late StageLeadership Team
Praveen Mummaneni
Chief Executive Officer
Anand Bandarupally
Managing Partner - Developing Recruitment and Business Development
Company data provided by crunchbase