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West Coast University · 23 hours ago

Program Assistant

Los Angeles, CA

Full-time

Onsite

Entry Level

2+ years exp

West Coast University is a certified Great Place to Work that focuses on educating students in healthcare. As a Program Assistant, you will provide essential administrative support to healthcare programs and help facilitate the success of students and faculty within the university.

Higher Education

Responsibilities

Assisting the program leadership team with all administrative assignments

Dealing discreetly with large volumes of sensitive, confidential information concerning student, staff, faculty and campus affairs, information contained in minutes, letters, and other documents

Initiating, collecting, and tracking data within a database system to ensure appropriate related records are maintained

Scheduling and organizing committee meetings; assisting with the preparation, typing, filing, and distribution of minutes

Providing world class customer service to students, associates, faculty, and other stakeholders

Monitoring and communicating regularly with students and/or associates for adherence to license, certifications, development activities, and any other applicable information/documentation and sends to proper department for filing

Serving as backup to other departments (student services, bursar, registrar, reception, etc.) as needed

Maintaining record keeping and filing systems

Maintaining files, ensuring accurate and up-to-date information for accreditation. Maintains accreditation files and prepares accreditation reports as directed

Performing other duties as assigned

Qualification

Microsoft Office SuiteAdministrative support experienceRecord keeping knowledgeCustomer service skillsCommunication skills

Required

Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed

Two to three years of experience performing office and administrative/secretarial duties, preferably including some administrative support work for one or more managers in an academic or business office environment

Proficient reception and telephone communication skills and techniques

Knowledge of record keeping, account maintenance, and purchasing practices and procedures

Proficient command of grammar, punctuation, spelling, and correct usage of the English language

Associate's degree or equivalent work experience required