Circana · 1 day ago
Sr MGR, Client Service Tech
United States
Full-time
Remote
Mid, Senior Level
$76K/yr - $90K/yr
2+ years expCircana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. The Senior Manager of Client Service focuses on client support for media and lift analysis engagements, ensuring executional excellence and collaborating with cross-functional teams to meet client needs.
Market Research
Responsibilities
Digital Ad Operations Experience
Experience with pixels, log files, or other exposure data assets related to digital advertisement measurement
Experience communicating with DSPs/Ad Servers/Publishers in the digital marketing space as it relates to implementing pixels or receiving ad exposure log files
Knowledge of identity resolution and matching
Cross-Functional Influence
Demonstrate effective team behaviors including informing others of relevant information, supporting team decisions, encouraging others to share ideas, effectively resolving conflicts, and establishing common client focused goals
Collaborate with cross functional teams in a virtual setting to define and deliver solutions within the scope of contractual commitments and other related commercial agreements
Client Focus
Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met
Function as the key point of contact to the client for service-related requests or issues, training, and change management
Executional Excellence
Take ownership of projects and holds oneself accountable to meet agreed upon timeline and quality standards
Apply systemic thinking to assess problems, arrive at resolutions, identify root cause of issues and prevent reoccurrence
Perform validations and QCs during all change events to verify accuracy
Anticipate issues, identifies opportunities to improve systems to prevent problems and mitigate risk, implements best practices
Qualification
Required
The successful candidate should have a bachelor's degree
Ideally, the applicant should have 2-4 years of work experience in media, with specific focus on Digital Ad Operations, digital and website analytics, Ad Tech, Marketing Science, Marketing Mix Analysis, and/or Media Analytics
Familiarity with the CPG and/or GM industries
Strong project management and organizational skills and the ability to handle multiple requests/actions needed
Strong attention to detail with demonstrated problems solving skills
Outstanding verbal and written communication skills and professional etiquette
Ability to work in a fast-paced environment, be flexible and welcoming to change
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Circana
Circana consults on the complexities of customer behavior.
5001-10000 employees
H1B Sponsorship
Circana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (37)
2023 (32)
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
Vestar Capital Partners
2024-04-23Private Equity· $1.2B
Leadership Team
Stuart Aitken
President and CEO of Circana
Holly Knightly
Chief Financial Officer
Recent News
GlobeNewswire
2026-01-07
2025-12-10
Company data provided by crunchbase