This job has closed.

Kreative Core Technologies · 5 days ago

Tyler Munis Functional Implementation Consultant for Finance

United States

Full-time

Remote

Mid Level

Kreative Core Technologies is seeking an Implementation Consultant for Finance to facilitate successful software implementation aligned with client workflows and processes. The role involves consulting with clients, providing knowledge transfer services, and ensuring a smooth transition to Tyler software while maintaining quality and profitability.

Information Technology & Services

Responsibilities

Provide professional services such as consultation, analysis of client’s business model and to identify and document client requirements regarding Tyler products and functionality

Prepare client’s software knowledge readiness through education on Tyler software products, educate users on software functionality as well as on data entry, system administration, user security, and user permissions

Design training materials and conduct knowledge transfer sessions on site or through webinars

Document and analyze client business financial processes such as bank reconciliations, invoicing, procurement, checks, electronic funds transfer, BAI, Pcards, capital assets, balances and general ledgers, etc

Provision of instruction to clients on proofing and analyzing data conversions from existing software to Tyler applications

Recommendation of options for new approaches in client’s work processes as appropriate to ensure efficient development, forms, reports, interfaces, process, configuration and other relevant changes

Consulting with users to identify the proper data mapping process for the product conversion

Identifying and documenting business/technical requirement specifications for specific software design and solution for the client's needs

Provision of instruction to clients on proofing and analyzing data conversions from existing software to Tyler applications

Creation of custom reports or customize existing reports to satisfy client requirements

Play an active role in troubleshooting client issues, or work with the Support or Development departments to resolve

Assist QA staff with product testing or modification testing as required

Create both client-facing and internal documentation such as "quick tips" and "how-tos"

Participate in the annual User Conference and facilitate user group discussion on assigned module/topic

Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports, and updating systems-related client activity

Notify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation

Act as liaison between the client and company's technical staff including conveying technical information so that non-technical individuals can understand

Perform other duties as assigned

Qualification

Business process analysisEERP Utility Billing softwareProject managementClient relationship managementData mappingTraining material designFinancial processes knowledgeTroubleshootingDocumentation skillsCommunication skills

Required

Hands-on experience with business process analysis, design, and project management in the field of government enterprise processes for utility billing including payments and citizen requests

Well-versed in EERP Utility Billing software

Ability to deliver high quality knowledge transfer services of Tyler software products to clients

Consulting and partnering with clients to enable them to gain a comprehensive understanding of workflow, business/technical requirements

Ensuring that the transition to Tyler software is completed according to predetermined timelines

Providing professional services such as consultation, analysis of client's business model and to identify and document client requirements regarding Tyler products and functionality

Preparing client's software knowledge readiness through education on Tyler software products

Designing training materials and conducting knowledge transfer sessions on site or through webinars

Documenting and analyzing client business financial processes such as bank reconciliations, invoicing, procurement, checks, electronic funds transfer, BAI, Pcards, capital assets, balances and general ledgers

Provision of instruction to clients on proofing and analyzing data conversions from existing software to Tyler applications

Recommendation of options for new approaches in client's work processes

Consulting with users to identify the proper data mapping process for the product conversion

Identifying and documenting business/technical requirement specifications for specific software design and solution for the client's needs

Creating custom reports or customizing existing reports to satisfy client requirements

Playing an active role in troubleshooting client issues

Assisting QA staff with product testing or modification testing as required

Creating both client-facing and internal documentation such as 'quick tips' and 'how-tos'

Participating in the annual User Conference and facilitating user group discussion on assigned module/topic

Keeping up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports

Notifying management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation

Acting as liaison between the client and company's technical staff

Expeditiously learning, understanding, demonstrating, and educating clients on Tyler software applications

Demonstrating ability to understand business processes such as bank reconciliations, capital assets, general ledgers, journal entry, procurement, electronic funds transfers, BAI, Pcards, balances, financial reporting, checks and invoices

Demonstrating excellent people skills and ability to build client relationships

Maintaining a courteous, professional, and confident demeanor throughout the implementation process

Working with a diverse group of people and adapting to and working in a dynamic environment

Instilling client confidence in the use of Tyler applications by providing effective one-on-one or group education

Exercising good judgment and maintaining professional integrity at all times