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Walmart Canada · 4 days ago

Manager, Operations-Incident Management

(USA) Together Building AR Bentonville Home Office

Full-time

Onsite

Entry, Mid Level

$70K/yr - $130K/yr

2+ years exp

Walmart Inc. is a leading retail corporation, and they are seeking a Manager for Operations-Incident Management. This role leads multiple work streams to enhance operational efficiency, collaborates with cross-functional teams, and oversees project activities to meet customer and business needs while ensuring compliance with company policies.

DeliveryRetailShopping

Responsibilities

Manage multiple operational work streams by designing project plans, organizing timelines, and facilitating stakeholder meetings to implement initiatives

Develop and communicate project requirements, status updates, and resource allocations to ensure timely delivery and corrective actions

Analyze data to identify trends, root causes, and improvement opportunities, providing actionable recommendations aligned with business goals

Collaborate cross-functionally to develop and improve processes, tools, and methodologies that enhance operational efficiency and reduce costs

Build and maintain strong relationships with key stakeholders to support business strategies and drive execution

Oversee project activities to meet customer and business needs while ensuring compliance with company policies

Qualification

Data AnalysisOperational EfficiencyProject ManagementStakeholder ManagementLeadershipEffective CommunicationAdaptabilityMentoring

Required

Bachelor's degree in Business Administration, Engineering, Operations, or related field

2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area

Proven experience in managing large-scale operational projects, including planning, execution, and resource allocation to meet business objectives

Strong analytical skills with the ability to interpret data, identify root causes, and develop actionable solutions

Effective communication and influencing skills to collaborate with cross-functional teams and key stakeholders

Demonstrated accountability in driving project results and ensuring compliance with company policies and standards

Adaptability to manage multiple priorities and implement continuous improvements in operational processes

Leadership experience in mentoring and developing team members to achieve high performance

Preferred

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.