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AMSYS Innovative Solutions · 21 hours ago

Helpdesk Support

Wichita, KS

Contract

Onsite

Mid Level

3+ years exp

AMSYS Innovative Solutions is seeking a Helpdesk Support Specialist responsible for deploying, maintaining, and supporting Windows-based workstations for faculty, staff, and administrative personnel. This role ensures reliable desktop computing through troubleshooting, system configuration, and collaboration with vendors and internal IT teams.

Information ServicesInformation Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Deploy, configure, and maintain Windows workstations and related hardware

Troubleshoot hardware, software, and peripheral issues for end users

Coordinate hardware repairs, warranty claims, and vendor support

Manage desktop and peripheral inventory and lifecycle

Support Windows operating systems, Microsoft Office, and security tools

Work collaboratively with IT teams and campus departments to improve support services

Qualification

Windows operating systemsMicrosoft OfficeDesktop hardwareTroubleshooting skillsCommunication skillsOrganization skillsTeamwork abilities

Required

Bachelor's degree in a computer-related field or 3+ years of IT support experience in education or business

Strong knowledge of Windows operating systems, Microsoft Office, and desktop hardware

Proven troubleshooting and problem-solving skills

Excellent communication, organization, and teamwork abilities

Company

AMSYS Innovative Solutions

AMSYS Innovative Solutions is an innovative global leader in IT outsourcing, consulting, technology and staffing solutions.

Founded in 2003

Houston, Texas, USA

201-500 employees

https://amsysis.com/

H1B Sponsorship

AMSYS Innovative Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2022 (1)

2021 (4)