MCD Partners · 13 hours ago
Orthodontic Regional Operations Manager
Troy, MI
Full-time
Onsite
Mid, Senior Level
3+ years expMotor City Dental Partners is seeking an Orthodontic Regional Operations Manager to oversee Orthodontic practices. This role involves managing daily operations, guiding field managers, and ensuring compliance with regulatory standards while maximizing profitability.
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Responsibilities
Oversee the operations of multiple offices
Guide, train, and manage lower-level management and supervisors
Prepare performance reports for presentation to Senior Management
Uphold company standards of excellence and service, guaranteeing quality performance
Act as liaison between business office and assigned offices
Routinely traveling to assigned offices interacting with managers and team members
Review financial statements, activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
Partner with the Director of Operations to ensure the integrity of collecting all forms of payments in the clinic. Report financial collections daily and review monthly
Order and distribute office supplies and navigate other operational expenses
Perform administrative tasks which may include maintaining or overseeing calendars and schedules for staff and patients
Resolve patient complaints
Travel between different locations 100% of the time, can include overnight travel
Qualification
Required
Bachelor's degree in Business or related field from accredited four-year college or university preferred
Three - four years related experience and/or training; or equivalent combination of education and experience
Proven experience as a Regional Manager and/or 5+ years relative experience
Have a valid Driver's License with no restrictions
Strong math skills to crunch numbers and keep track of your region's profit
Ability to motivate others on a team and help them succeed
Multitasking skills and the ability to tend to multiple problems at a time
At least three years' experience delegating tasks to a team
Problem-solving skills, especially in situations of high stress
Strong knowledge of company policy, goals, and standards
Organizational skills to manage large amounts of information
Ability to generate a variety of reports and presentations displaying regional performance
Strong customer service skills in the area of handling disputes and treating stakeholders with care
Must be able to travel to office locations
Lifting up to 25 lbs. occasionally overhead, floor to waist height
> 15 lbs. to shoulder height occasionally
Forward reaching, fine motor control (hand and arm)
Sitting for up to 30 minutes at a time
Constantly standing and walking
Occasionally bending and squatting
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
MCD Partners
MCD is an agency focused on the digital customer experience.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-03-16Acquired
Leadership Team
J
John Caruso
Co-founder, Partner, Chief Creative Officer
Company data provided by crunchbase