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AMCP · 4 days ago

Systems Administrator

United States

Full-time

Hybrid

Mid, Senior Level

$105K/yr - $108K/yr

7+ years exp

AMCP is the professional association dedicated to helping patients access affordable medications. The Systems Administrator will manage IT infrastructure, support cloud and on-premise environments, and provide technical assistance to staff and external partners.

AssociationHealth Care

Hiring Manager

Julie Ruminski, SPHR, SHRM-CP

Responsibilities

Administer and support the Microsoft 365 ecosystem, including Azure, SharePoint, Exchange, Teams, Defender, OneDrive, and related security tools

Manage Microsoft cloud and server environments, including Active Directory, virtual servers, group policies, server security, DNS, DHCP, file/print services, terminal services, and SQL database administration

Oversee network and infrastructure components such as switches, firewalls, VPN appliances, wireless infrastructure, storage devices, and other security systems

Provide on-site and remote technical support for hardware, software, AV systems, cloud platforms, and peripherals

Perform root cause analysis and resolve complex technical issues

Manage IT components of employee onboarding and offboarding, including IT orientation

Implement, enforce, and audit cybersecurity procedures and information security policies

Conduct periodic audits of system configurations and user accounts

Administer VoIP phone systems and manage AV infrastructure, including support for online meetings and related documentation

Maintain accurate hardware and software inventories

Identify, recommend, and help implement technology solutions to improve operational efficiency and digital capabilities

Collaborate with the Director of Technology on IT roadmaps, documentation, and strategic initiatives, with an emphasis on scalability and future-proofing

Take accountability for overall technology infrastructure, including cloud and on-premise environments, internet connectivity, and backup systems

Review IT service analytics to identify trends, address recurring issues, and improve user experience

Advise staff on how technology solutions can best support their goals

Support disaster recovery and business continuity planning, including oversight of data backup platforms and strategies

Participate in occasional on-call responsibilities

Perform other duties as assigned

Qualification

Microsoft 365AzureCybersecurityNetwork InfrastructureSQL ServerActive DirectoryCloud SolutionsVoIP SystemsCommunication SkillsCustomer FocusCollaborationOrganizational Skills

Required

Bachelor's degree in Information Systems, Computer Science, or a related field

Minimum of 7 years of experience in Information Technology, including at least 5 years in a systems administrator or engineer role

Demonstrated experience implementing, securing, and optimizing cloud, SaaS, and hybrid infrastructure environments

Proven ability to partner effectively with internal staff and external vendors, consultants, and service providers

Strong proficiency with Microsoft 365, Azure Active Directory, enterprise security solutions, network infrastructure, cloud phone systems, and AV platforms

Strong knowledge of cybersecurity, risk management, and information assurance in cloud-based environments

Ability to understand and manage complex technical systems while keeping business needs front and center

Awareness of emerging technologies and practical applications

Excellent communication skills, with the ability to explain technical concepts to varying levels of technical expertise

Customer-focused approach with a commitment to high-quality service

Ability to collaborate across departments and with external partners

Self-directed, organized, and accountable, with strong prioritization skills

Ability to lift equipment occasionally as needed

Preferred

Industry certifications (Microsoft, Cisco/Network, Security, or similar) are a plus

Experience with association management systems (AMS), particularly Fonteva/Salesforce, is a plus

Benefits

25 PTO days in your first year

8 paid holidays plus a winter break December 25 – 31

Retirement employer match of 5% plus a Non-Elective Contribution (NEC) which is funded and determined annually by AMCP. NEC’s have ranged 3-4% over the last 3 years.

6 weeks of annual paid parental leave. Eligibility begins after 6 months of service.

Hybrid work environment offering flexible work arrangements.

Competitive medical, dental, vision plan offerings including a $1,000 employer contribution to a Health Savings Account (HSA) and a $2,000 contribution with any dependents on the plan.

Group term and supplemental life insurances with AD&D plus employer-paid short- & long-term disability.

Annual discretionary bonus.

Employment referral bonus of $1,500.

Monthly wellness reimbursement.

Employer-paid employee assistance program.

Employer-paid professional development.

Tuition reimbursement up to $5,250.

Employer-paid parking and pre-tax Metro SmartBenefits.