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Illinois Holocaust Museum & Education Center · 11 hours ago

Senior IT Coordinator

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$50K/yr - $60K/yr

3+ years exp

Illinois Holocaust Museum & Education Center (IHMEC) honors Survivors and victims of the Holocaust through education and outreach. The Senior IT Coordinator will administer and maintain the Museum’s IT infrastructure, providing support for staff computers and exhibition technology.

EducationEvent ManagementMuseums and Historical SitesRecreation

Responsibilities

Provide both Level I and Level II support for staff members’ computers, exhibition computers, servers, printers, network devices and other equipment, including troubleshooting issues with Windows 11, Windows Server, VMWare, Meraki, etc

Configure laptops and desktops for new staff and assist with onboarding / offboarding of staff, and the management of users and permissions in Microsoft Azure Admin and Active Directory

Support front of house including point of sale technology (Altru, Shopify, etc.) and Audioguide equipment

Support telephony infrastructure (RingCentral)

Support the marketing department’s work on the websites (WordPress, Gravity Forms, etc.)

Support email administration and delivery

Share the rotating responsibility with other team members of being on call for any critical issues that arise on days when the office is closed and the Museum is open

Provide periodic support (approximately once or twice a quarter) running the audio/visual equipment for an evening or weekend program

Other responsibilities and tasks as assigned by the supervisor, SVP of Finance & Operations, or the CEO

Qualification

Windows domain supportTroubleshooting PCsServer administrationPowerShell scriptingNetworking knowledgeOrganizational skillsVerbal communicationWritten communicationInterpersonal skills

Required

Bachelor's degree or equivalent

Minimum of three years' experience in an IT operations role supporting a Windows domain environment

Experience in troubleshooting, configuring and maintaining PCs

Basic knowledge of server administration and networking

Self-starter with excellent organization skills

Strong verbal and written communication skills

Demonstrated ability to establish and maintain effective working relationships both internally and externally

Preferred

Proficiency in basic PowerShell scripting or other scripting languages a big plus

Benefits

Medical/vision/dental coverage

Paid time off

Retirement plan contributions

Other industry-leading benefits

Company

Illinois Holocaust Museum & Education Center

Illinois Holocaust Museum & Education Center honors the victims of the Illinois Holocaust Museum & Education Center honors the Survivors and victims of the Holocaust and transforms history into current, relevant, and universal lessons in humanity.

Founded in 2009

Skokie, Illinois, USA

11-50 employees