Quality Assurance Specialist, SDV/SDEA jobs in United States
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AssistRx · 21 hours ago

Quality Assurance Specialist, SDV/SDEA

AssistRx is a company that blends technology and talent to improve patient outcomes in life sciences. They are seeking a Quality Assurance Specialist for SDV/SDEA, responsible for reviewing data related to adverse events and ensuring compliance with reporting requirements.

Health CareInformation Technology
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Responsibilities

Thoroughly review all forms of communication for client programs for any AE/PQC/MIs
Review program specific CRM to ensure AE/PQC/MIs have been reported and have a Vendor ID (confirmation number) indicating that client teams were notified
Prepare reports as required, indicating findings of SDV/SDEA investigations
Identify reporting trends and collaborate with management to ensure and promote adherence to Patient Solutions and support guidelines within assigned areas
Subject matter expert (SME) for all aspects of SDV/SDEA reporting requirements, across all programs
Determine areas of concern as well as opportunities to streamline processes and eliminate errors
Upon notification of program enhancements, assist with developing associate training materials and participate in training sessions, ensuring associates understand how the program enhancement will impact the quality review/score
Monitor program AEs and present findings to management for immediate review and reconciliation
Provide periodic departmental audit support to program teams and compliance partners
Additional responsibilities as needed based on department, program, and project requirements

Qualification

AE/PQC/MI reportingQuality AssurancePatient support programsBilingual - SpanishCall center experienceBachelor's degree

Required

Knowledge of AE/PQC/MI reporting practices

Preferred

Previous call center experience participating in quality call and system audit performance reviews
Previous experience in patient support/patient assistance and/or financial access programs
Bilingual - Spanish
Bachelor's degree

Benefits

Medical, dental, vision, life, & short-term disability insurance
Teledoc services for those enrolled in medical insurance
Competitive pay structure
Matching 401(k) with immediate vesting
Legal insurance

Company

AssistRx

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AssistRx, Inc provides healthcare information technology solutions to the Specialty Pharmaceutical distribution channel.

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-02-22Acquired

Leadership Team

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Edward Hensley
Co-Founder & Chief Commercial Officer
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Adam Dresen
Chief Technology Officer | CISO
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Company data provided by crunchbase