Johnson Controls · 1 day ago
Front Desk Engineer, Security - PSW
San Francisco-California-United States of America
Full-time
Onsite
Senior Level, Lead/Staff
$85K/yr - $110K/yr
10+ years expJohnson Controls is a global leader in smart, healthy, and sustainable buildings, seeking a Front Desk Engineer to manage GCOE Operations and serve as a Technical Advisor to the Sales Team. This role involves providing client-facing support, collaborating with engineers, and driving sales success through strategic planning and technical excellence.
Industrial EngineeringPhysical SecuritySmart Building
Responsibilities
Manage GCOE Operations and serve as a Technical Advisor to the Sales Team
Provide client-facing support to enhance the sales process
Collaborate with engineers to drive sales success and strategic planning
Partner with local sellers and sales managers to:
Own local relationships and be part of the commercial team
Analyze and qualify pipeline with the sales team weekly
Align presales technical support to develop winning strategies
Drive GCOE delivery of results, quality, and value-add to your territory
Leverage and utilize a team of GCOE resources
Own the strategy and achievement of Metrics & KPIs
Manage capacity utilization across multiple squads
Develop competency, training, and upskilling programs
Control KPIs and maintain EMEALA specific cadence around Ops reviews
Lead engineering and solutions in the pre-sales phase, delivering compelling end-to-end solutions
Oversee technical procurement for optimal cost solutions
Identify risks and plan mitigation actions
Coordinate systems design and inter-trade design with architects and construction managers
Build artifacts and present/demonstrate to customers in coordination with Sales
Provide consultation for high value/complex projects
Interact with customers and consultants
Support the sales team in product and service qualification, analysis, and presentation
Identify new business opportunities and provide strategic input on sales strategies
Build and maintain relationships with key decision-makers and stakeholders
Stay updated with industry trends and emerging technologies
Mentor the pre-sales team on sales techniques and solution selling
Develop a deep understanding of the organization’s System Integration portfolio
Coordinate with Cost Competitive Centers to optimize efficiencies
Measure and track Key Performance Indicators (KPIs)
Mentor employees on performance improvement and succession planning
Ensure consistent field installation delivery through design plans and documentation
Collaborate with the Training Manager to align COE team capabilities with sales objectives
Review solution applications and cost estimates with the sales team
Assist the sales team in articulating technical value propositions and presenting solutions to clients
Engage in pre-sales design, cost development, applications engineering, product selection, specification interpretation, subcontractor RFP generation, proposal development, and project risk management
Provide direction for outside vendors and subcontractors regarding scope, terms, conditions, bid forms, and contract review
Reinforce methodologies for collecting, analyzing, and presenting solutions, designs, scopes, and cost estimates
Identify specification issues, interpret discrepancies, and propose resolutions
Stay updated on market trends and transitions
Serve as an ‘Ambassador’ in the GCOE Connect Program, providing teaching, coaching, and mentorship from Sales to Engineering
Qualification
Required
10 + experience in Building Technology industry within the Security Domain in design, engineering and /or solutions, pre-sales roles in organizations of repute
Sound knowledge of systems and equipment with proficiency in solution innovation to create a clear differentiator through solutions
Strong understanding of Johnson Controls products across Building Industry segments
Excellent analytical, interpersonal, and problem-solving skills, communication and presentation skills with ability to effectively convey complex technical information to non-technical audiences
Proficient in PC skills
Strong leadership and team management skills, with demonstrated ability to mentor and coach sales and pre-sales teams
Understanding of regulations, certifications and industry standards
Experience working in a fast-paced, dynamic environment with the ability to manage multiple priorities and meet deadlines
Ability to work in a matrixed environment
Benefits
Three weeks paid vacation in a calendar year
Holidays
Sick time
Three PTO days in a calendar year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Providing Scheduling and management support
JCI Employee discount programs (The Loop by Perk Spot)
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Joakim Weidemanis
Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase