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Citizen Relations · 1 day ago

Account Director (Public Relations)

Chicago, IL

Full-time

Onsite

Senior Level, Lead/Staff

$115K/yr - $135K/yr

8+ years exp

Citizen Relations is a global PR agency seeking an Account Director to lead their Food/QSR and Travel/Tourism accounts. The role involves managing client relationships, ensuring campaign success, and contributing to strategic planning and business development.

Public Relations

H1B Sponsor Likely

Responsibilities

Actively participate in strategy and/or creative process/review alongside account lead, offering input and feedback

Collaborate with strategy and/or creative to build plan presentations with direction from account lead

Champion innovative work that gets noticed

Coach team on client management

Manage client satisfaction and loyalty

Assume accountability for strategy & execution within agency and client standards

Identify and resolve issues quickly

Manage client expectations

Consistently manage multiple teams and budgets

Cultivate and leverage established high impact media relationships to drive earned media results

Participate in new business development by increasing business with existing clients, networking and identifying prospects, and contributing to RFPs and pitches

Assist junior team members prepare for new business presentations

Contribute to annual business planning (accountable to portfolio plan) multiple teams and budgets

Participate actively in hiring decisions

Interact with and gain the trust of senior clients

Serve as quality control and ensure only the highest quality work is delivered to clients

Be responsible for budgets and proactive to ensure account profitability

Qualification

PR experienceFood/QSR experienceTravel/Tourism experienceClient relationship managementBusiness acumenTeam managementOrganizational skillsNegotiation skillsMedia relationshipsWriting skillsStrategic thinkingPresentation skillsInterpersonal skills

Required

8+ years of PR experience, agency experience preferred

Previous management experience where you were responsible for independently managing a client and a team

Ability to lead others and remains calm under pressure; perform regular management and coaching of staff

Superior client relationship management skills

A strong business acumen and comfortable dealing with analytics and financial control

Exceptional organizational skills with proven ability to manage multiple projects at one time, be flexible, respond and adapt to changing client demands

A collaborative leader who is innovative and entrepreneurial

Strong negotiation skills

Demonstrated results in public relations work, client service and account leadership

Stellar writing and editing skills required

Strong and established media relationships

Passion for both traditional and digital communications

Ability to balance strategic thinking with plan execution

Strong presentation and interpersonal skills

Excellent at thinking on your feet

Preferred

Food/QSR/Fast Casual and Travel/Tourism/Hospitality experience preferred

Company

Citizen Relations

A Public Relations agency that has been built to put knowledge first.

Founded in 2004

Toronto, Ontario, CAN

51-200 employees

http://ca.citizenrelations.com

H1B Sponsorship

Citizen Relations has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)