IT Service Desk Tech jobs in United States
cer-icon
Apply on Employer Site
company-logo

Apex Systems · 1 week ago

IT Service Desk Tech

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking an IT Service Desk Technician to provide first and second level support for IT issues, manage asset tracking, and interact with other IT departments and vendors to resolve network-related problems.

Human ResourcesInformation TechnologyRecruiting
badNo H1Bnote

Responsibilities

Provide first and second level support for problems relating to personal computers, printer and other peripherals
Install/maintain/enhance personal computers, peripherals and network server components
Manage asset tracking system for all equipment. Maintain/enhance server base security, backups and virus protection
Participate in desktop/network hardware and software upgrade planning and implementation
Provide second level support to sys-admins staff members as required
Interact with other IT department’s staff, senior management and vendors to resolve network related issues/problems
Some on-call required
Other duties as assigned

Qualification

ServiceNowActive DirectorySCCMWindows/Mac experienceMCSEEquivalentTCP/IPDHCPAnalytical abilityMAC operating systemCommunication

Required

Authorized to work in the US
High School & 5-7+ Years of IT experience
Ample experience supporting VIP/C-Suite Level personnel
Extensive ServiceNow, Active Directory, SCCM, and Windows/Mac experience
Ability to pass Background Check/Drug Screen
Excellent communication/interpersonal skills required
Strong analytical ability to diagnose/repair computer/network problems
Superior working knowledge of Microsoft operating systems and applications, MCSE or equivalent required
Strong understanding of Ethernet switched environments, TCP/IP, DHCP, terminal emulation, client/server and internet concepts

Preferred

MAC experience a strong plus
MAC operating system knowledge a strong plus

Benefits

Medical
Dental
Vision
Life
Disability
Other insurance plans
ESPP (employee stock purchase program)
401K program
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep
Library of technical and leadership courses/books/seminars
Certification discounts and other perks to associations that include CompTIA and IIBA

Company

Apex Systems

company-logo
Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Roger Wahman
Chief Technology Officer - SVP
linkedin
leader-logo
Andrea Schiola
Global Head of Technology Partnerships, SVP, Principal
linkedin
Company data provided by crunchbase