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Chase · 5 days ago

Product Associate – Wires, International, and Blockchain Payments Controls

450 W 33rd St, New York, NY, 10001, US

Full-time

Onsite

Entry Level

$83K/yr - $123K/yr

2+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Product Associate, you’ll play a vital role in safeguarding the customer experience and maintaining regulatory compliance for wire and international payment products, collaborating with cross-functional teams to deliver secure and reliable solutions.

BankingFinancial Services

Responsibilities

Support and enhance the control inventory and associated processes to ensure compliance with regulations and firm policies

Identify control gaps and recommend actionable solutions

Collaborate with analytics teams to develop and manage KPIs and exception reports to strengthen control assurance and monitor product health

Support product procedures and ensure adherence to firm policies and standards

Assist with audit and controls-related inquiries

Coordinate issues and action plans for the wires product team

Support corrections and remediation activities related to customer-impacting wires issues

Contribute to driving Objectives and Key Results (OKRs) for the wires product

Report progress to leadership and manage stakeholder expectations

Assist in tracking and resolving control exceptions and supporting executive escalations

Partner with cross-functional teams to identify and implement operational and control improvements

Qualification

Payments experienceControl environment experienceAnalytical skillsFinancial services experienceDodd-Frank understandingStakeholder collaborationMatrix managementTeam-oriented attitude