Specialized Fabrication Equipment (S.F.E.) Group ยท 1 day ago
Quality Manager
Specialized Fabrication Equipment (S.F.E.) Group is seeking a Quality Manager to lead the quality assurance function for their product lines manufactured in Newberg. The role involves managing quality systems, supervising quality inspectors, and driving continuous improvement initiatives to enhance product quality and customer satisfaction.
Responsibilities
Own and continuously improve the company's ISO 9001 quality system and manage annual recertification audits
Develop, implement, and maintain quality control guidelines and protocols across all product lines
Ensure compliance with regulatory, company, and manufacturing requirements/specifications
Perform internal audits of procedures as required
Review and approve Engineering Change Control requests as part of revision control
Directly supervise and manage quality inspectors and support staff
Train, mentor, and develop team members; manage individual and team performance
Coordinate workload distribution and ensure adequate coverage for quality operations
Collaborate with supply chain management to drive continuous improvements in supplier quality
Work closely with suppliers to resolve nonconformances and implement corrective actions
Manage supplier quality programs including PPAP (Preproduction Approval Process) and first article inspections
Coordinate with offshore and domestic suppliers on quality requirements and performance
Own customer complaint process from voice of customer through implementation of corrective actions
Manage warranty issues and field defect data analysis
Ensure customer quality requirements are met and maintained
Support customer visits and quality discussions as needed
Analyze quality data and metrics to identify trends and improvement opportunities
Implement and maintain statistical process control (SPC) systems
Track and report key quality performance indicators
Use root cause identification methodologies including 8D, 5 Why, and Fishbone analysis
Drive continuous improvements in manufacturing processes to enhance quality while reducing costs and lead times
Lead quality-related projects and initiatives
Collaborate with engineering and manufacturing on process optimization
Support Design for Manufacturing (DFM) initiatives
Maintain certification and calibration of all quality measurement equipment
Ensure proper use and maintenance of metrology tools and coordinate measurement machines
Manage quality lab operations and equipment
Other duties and responsibilities as assigned by management from time to time
Qualification
Required
Bachelor's degree in Engineering, Quality Management, or related field preferred, or equivalent combination of education and experience
Minimum 5-7 years of quality assurance experience in a manufacturing environment
Minimum 3-5 years of supervisory or team leadership experience
Experience with ISO 9001 quality systems, audits, and certifications required
Proven track record of improving product and service quality
Experience with statistical analysis tools and process capability studies
Proficiency with quality management systems (QMS) and testing methodologies
Strong experience using metrology tools including calipers, micrometers, coordinate measurement machines, optical comparators, etc
Experience evaluating machined parts, cast parts, and subcontracted assemblies
Experience with PPAP methods and first article inspection processes
Familiarity with GD&T (Geometric Dimensioning and Tolerancing)
Proficient in Microsoft Office applications and quality software systems
Excellent verbal and written communication skills
Strong project management and organizational skills
Detail oriented with focus on meeting deliverables and deadlines
Ability to work effectively in cross-functional teams
Preferred
Quality certifications such as ASQ CQE, CQM, or CRE preferred