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ECHO Associates · 3 days ago

Schedule Coordinator, APP

Norwich, CT

Full-time

Onsite

Mid Level

4+ years exp

ECHO Associates is a dedicated team in oncology care, providing a supportive environment for professionals. The Schedule Coordinator will manage APRN schedules, facilitate patient appointments, and ensure compliance with HIPAA guidelines while enhancing patient satisfaction.

Clinical TrialsHealth CareNon ProfitOncologyRehabilitationTherapeutics

Responsibilities

Monitor the APRN schedules for appropriate patient scheduling. Contact patients to reschedule as needed and adjust as patient treatment schedules change

Audit the schedule two weeks out and adjust as needed

Review patients for outstanding scans and tests. Contact the patients as needed and assist in the facilitation of scheduling

Communicate with the front desk regarding any important scheduling or procedural changes

Act as the point of contact between patients and the APRN team for scheduling of appointments

Enter all information and patient interactions into the EMR or Navigating Care

Assist with scanning and any other administrative function the APRNs may require

Communicate any important patient information to Nursing, Providers and the MA team as needed

Follow all HIPPA guidelines and act as a role model in terms of HIPPA compliance

Provide patient satisfaction throughout all aspects of the practice

Other duties as assigned by the Lead Patient Coordinator

Qualification

EMR experienceOncology experienceOffice 365 proficiencyMedical schedulingCommunication skills

Required

A minimum of four years of experience in a medical office or hospital environment as a Medical Receptionist, Medical Assistant or Medical Scheduler required

Previous experience with an EMR required

Follow all HIPPA guidelines and act as a role model in terms of HIPPA compliance