Navy Federal Credit Union · 12 hours ago
Employee Relations Specialist III
5510 Heritage Oaks Dr, Pensacola, FL, 32526, US
Full-time
Onsite
Mid Level
$68K/yr - $107K/yrNavy Federal Credit Union is dedicated to providing a meaningful career experience and is seeking an Employee Relations Specialist III. This role involves guiding management and employees on performance concerns, conflict resolution, and HR policies to promote a fair work environment while addressing employee engagement and performance improvement efforts.
AssociationFinancial ServicesNon Profit
Responsibilities
Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance
Lead thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk
Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound
Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA)
Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations
Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers
Maintain working knowledge of regulatory requirements and practices including changes and new legislation
Research Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actions
Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance
Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed
Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management
Represent Navy Federal in unemployment hearings and appeals, as necessary
Assist in composing internal and external communications
Lead and/or provides support for projects and initiatives within the business unit and/or across the organization
Research, compile, review and analyze reports
Participate in training and mentor initiatives with new Employee Relations team members
Perform other duties as assigned
Qualification
Required
Significant knowledge in local, state and federal employment regulations
Advanced knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuse
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Ability to maintain confidentiality and demonstrate integrity
Advanced skill applying local, state and federal employment regulations
Advanced research, analytical and problem solving skills
Advanced verbal and written communication skills
Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
Advanced organizational, planning, and time management skills
Advanced skill working with diverse internal and external contacts
Advanced skill building effective relationships through rapport, trust, diplomacy and tact
Advanced skill navigating multiple screens and PC applications and adapting to new technologies
Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience
Preferred
Basic knowledge of Navy Federal Human Resources policies, procedures, and programs
Basic knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
PHR/SHRM-CP or SPHR/SHRM-SCP Certification
Company
Navy Federal Credit Union
Since 1933, Navy Federal has grown from seven members to over 4 million members. And since that time, their vision statement has remained
Founded in 1933
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dietrich Kuhlmann
President & CEO
Kara Cardona
Chief Operating Officer
Recent News
San Bernardino Sun
2025-12-29
2025-12-15
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