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Freeway Insurance Services, Inc. · 1 day ago

Licensed Sales Customer Service Representative (Sales, Customer Service)

Long Beach, CA

Full-time

Onsite

New Grad, Entry Level

$60K/yr - $150K/yr

Freeway Insurance Services America, LLC is one of the largest privately held insurance brokers in the United States, known for its extensive retail store locations. They are seeking a Licensed Sales Customer Service Representative who will manage inbound customer calls, address inquiries, and provide solutions while ensuring customer satisfaction.

Auto InsuranceHealth InsuranceInsuranceLife InsuranceProperty Insurance

Responsibilities

Manage large amounts of inbound calls in a timely manner

Identifying customers’ needs, clarify information, research every issue and providing solutions and/or alternative

Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed

Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs

Qualification

Dept of Insurance LicenseSales experienceCustomer service experienceBilingual (English/Spanish)Multi-tasking skillsFollow-up skillsAmbitious professionalCommunication skillsRelationship building

Required

High School Diploma or GED

Ability to build relationships with sales customers

Excellent follow-up and multi-tasking skills

Ambitious professional motivated by opportunity for advancement

Excellent written and verbal communication skills

Dept of Insurance License

Preferred

Bilingual in English and Spanish

Sales or customer service experience

Benefits

Unlimited/Uncapped commission

Lucrative incentive sales plans, bonuses and sales contests

Comprehensive paid training and licensing with continuous on-going training and mentorship

Recognition culture

Comprehensive Benefits package including medical, dental, vision and life insurance

Retirement Plan: A 401K plan with a percentage of company-matched contributions

Fitness: We reimburse up to $10 a month to an employee for their gym

Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost

Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance