Ultimate Staffing ยท 1 day ago
Benefits Specialist
Ultimate Staffing is seeking a Benefits Specialist who will be responsible for the day-to-day administration of employee benefits programs. This role serves as the primary point of contact for employees and vendors, ensuring compliance with regulations and providing exceptional customer service.
Responsibilities
Administer employee benefits programs, including medical, dental, vision, COBRA, life insurance, disability, and 401(k)
Serve as the primary contact for employee, carrier, and third-party administrator inquiries related to benefits
Ensure compliance with federal and state regulations, including COBRA, ERISA, ACA, FMLA, and ADA
Conduct audits related to benefits and benefits data to ensure accuracy and compliance
Troubleshoot and resolve issues related to benefit plans, eligibility, enrollment, and systems; collaborate with internal departments such as Payroll, HR, and IT to resolve discrepancies
Assist in coordinating annual open enrollment and employee benefits education meetings
Support the configuration and maintenance of benefits plans and enrollment modules (new hire, life events, open enrollment) within ADP
Administer benefit changes including enrollments, life events, terminations, COBRA, beneficiaries, disability, accident and death claims, QMCSOs, and compliance testing
Assist in the development and distribution of benefits communication materials
Create and maintain user guides and process documentation for benefits-related tasks and procedures
Provide timely, accurate, and professional customer service to all benefit-related inquiries
Perform general administrative duties such as invoice processing, correspondence, and ad-hoc report generation within ADP
Review payroll registers and payroll summaries to verify benefit deductions and resolve discrepancies
Qualification
Required
Minimum of 2 years of experience in benefits administration with demonstrated knowledge of regulatory and compliance requirements
Minimum of 2 years of experience managing multistate leave programs, including FMLA, Military Leave, Short-Term Disability (STD), Long-Term Disability (LTD), Personal Leave of Absence (PLOA), and related processes (requests, approvals, tracking, coordination, and benefits billing)
Strong proficiency in Microsoft Excel, Word, Gmail and the Google Workplace
Experience working with HRIS and payroll systems; ADP Workforce Now (WFN) experience preferred
Proficient in Microsoft Excel
Results-driven with strong analytical, troubleshooting, and problem-solving skills
Exceptional attention to detail and accuracy
Ability to handle confidential information with discretion
Flexible and able to reprioritize quickly in a dynamic environment
Ability to work effectively both independently and as part of a collaborative team
Preferred
Experience working with HRIS and payroll systems; ADP Workforce Now (WFN) experience preferred
Benefits
Medical
Dental
Vision
COBRA
Life insurance
Disability
401(k)