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New York State Department of Labor · 11 hours ago

Program Aide- Albany (NY HELPS)

Albany, NY

Full-time

Hybrid

Entry Level

3+ years exp

The New York State Department of Labor is dedicated to providing outstanding services to New Yorkers. The Program Aide will support the Division of Compliance and Education by managing data entry, conducting analysis, and assisting with recruitment and outreach efforts.

ConsultingGovernment

Comp. & Benefits

No H1B

Responsibilities

Create Labor Standards Claim entries and input data into the Worker Protection Case Management system

Conduct maintenance and overview of Division of Compliance and Education (DOCE) Outreach and Agriculture Labor Program Logs, including analysis of data and monitoring for trends

Assist with mandatory reporting by collecting and tabulating data

Analyze the data and report their findings in written format

Monitor, gather, and evaluate daily records from staff prior to supervisory review

Assist with the recruitment, preparation, and processing of incoming hires

Responsible for keeping track of inventory and making the required purchases for the Division. It is important for the incumbent to monitor funds and ensure compliance with applicable laws, rules and regulations

Independently review, organize and respond to customer and stakeholder inquiries from all modes of communication within the division. Including, but not limited to the DOCE Hotline and general mailbox. Confer with staff to exchange information and resolve questions

Assist division director with any office related matters

Assist Communications and Language Access Specialist with periodic review and preparation of outreach materials and serve as liaison with Communications Division

Review schedules and leave dates of division members and independently determine the needs and priorities required to support professional staff. As needed, make appropriate recommendations to supervisory to maintain office workflow

Make travel arrangements and book reservations for the division. Enter expense reports using the Statewide Financial System (SFS). Responsible for reconciling any discrepancies

Assist supervisors by monitoring and reviewing the performance evaluation report provided by the Performance Management Unit (PMU). Identify any missing or late evaluations and independently discern what action needs to be taken

Qualification

Data analysisMicrosoft AccessExcel servicesStatewide Financial SystemOrganizational skillsMulti-taskingSpanish fluencyVerbal communicationWritten communicationTeamwork

Required

Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment

Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Program Aide (former title Administrative Aide/Agency Program Aide); if you have less than one year, you must be reachable on the current Program Aide (former title Administrative Aide/Agency Program Aide) eligible list for this location, if one exists

One year of permanent or contingent-permanent as a Grade 11 or higher determined to be similar by Civil Service

Preferred

Ability to initiate and maintain relationships across a diverse set of stakeholders

Excellent organizational, written, and verbal communication skills

Able to work independently and as part of a team, multi-task, display flexibility and complete assignments within short timeframes

Experience with the Statewide Financial System, voucher processing, travel/expense processing, meeting scheduling, supply ordering

Must have working knowledge Microsoft Access, Office Suite and Excel services with data entry

Spanish fluency preferred

Benefits

13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year

Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).

Choice of several affordable and competitive health insurance plans

Dental and vision insurance plans at no additional cost

Membership in the NYS Employee’s Retirement System

NYS Deferred Compensation Investment Plan

Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)

Eligibility to apply for tuition reimbursement for qualifying employees and courses

Paid Parental Leave