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Macy's · 13 hours ago

Starbucks Manager Boston

Boston, MA

Full-time

Onsite

Entry, Mid Level

$52K/yr - $81K/yr

2+ years exp

Macy's is a storied company that has been part of America's heart for over 160 years, and they are seeking a Manager for their licensed Starbucks café. The role involves overseeing café operations, driving sales, fostering team culture, and ensuring compliance with brand standards and health regulations.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Oversee all aspects of café operations, ensuring a safe, efficient, and brand-right environment that meets Starbucks, Macy’s Foods Division, and Health Department standards

Recruit, hire, train, and develop Supervisors and Baristas, building a motivated and high-performing team

Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy’s service expectations

Ensure consistent preparation, presentation, and merchandising of all food and beverage products in alignment with Starbucks standards

Develop and execute schedules and labor plans that optimize productivity, control costs, and maintain excellent service levels

Manage ordering, receiving, inventory, and invoice processing to achieve targeted food and beverage costs and stay within budget

Review financial reports and take appropriate action to meet sales, expense, and profit goals

Ensure full compliance with food safety, sanitation, and health regulations while maintaining a clean and organized café environment

Oversee cash handling, point-of-sale operations, and adherence to all financial policies and procedures

Build strong partnerships with Macy’s leadership and Starbucks District Managers to align on strategy, goals, and operational priorities

Serve as a role model in professionalism, appearance, communication, and alignment with company values

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

In addition to the essential duties mentioned above, other duties may be assigned

Qualification

Operational ManagementFinancial ManagementLeadership DevelopmentCustomer Service ExcellenceFood Safety ComplianceCommunication SkillsTeam BuildingServSafe CertificationBarista CertificationsCollaborationStrategic ThinkingProblem Solving

Required

High School diploma or equivalent

2+ years of retail, restaurant, or food service management experience

Must be ServSafe certified or have food handler permit as required by state or local health department

Must be able to successfully obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period

This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands

Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

Food service: 2 years (Required)

Preferred

Starbucks or Starbucks licensed café experience

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)