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ASSA ABLOY Group · 21 hours ago

Portal Billing Coordinator

Monroe, NC

Full-time

Onsite

Entry Level

2+ years exp

ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe and efficient entrance systems. The Portal Billing Coordinator will support financial operations for the portal customer base, assist in reconciliation processes, and troubleshoot billing rejections while providing administrative support to the Billing Manager.

BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home

Responsibilities

Process all invoice transactions relating to customers service calls into a designated portal

Work closely with receivables department and all US branches to ascertain accurate billing and avoid customer questions and complaints

Assist with monthly/quarterly reconciliation process for all portal customers

Troubleshoot any rejections per company guidelines

Perform other administrative functions as directed by Manager

Qualification

Billing proceduresReconciliation processesMS Office proficiencyCustomer service experienceCommunication skillsOrganizational skillsProblem solvingTeamworkDetail orientedPositive attitude

Required

Proven competence plus knowledge of general billing/reconciliation procedures

Associates Degree or equivalent work experience (2 years billing and/or customer service – medical billing/coding experience a plus)

Solid computer skills and familiar with MS office products, Word, Excel and electronic spreadsheets

Excellent communication skills, both written and verbal

Detail oriented and strong organizational skills

Ability to multi-task and problem solve

Ability to work well within a team environment as well as independently

Ability to work well under pressure

Positive attitude

Flexibility to work overtime during month end and when workload demands it

Analyze all reporting pertaining to the customer service calls

Benefits

Health, dental, and vision plans

401(k) with company matching

Short- and long-term disability, life, and accidental insurance

15 PTO days and 11 paid holidays

Company

ASSA ABLOY Group

Glassdoor3.7

ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.

Founded in 1994

Stockholm, Stockholms Lan, SWE

10001+ employees