Redfin · 21 hours ago
Program Manager, One-Stop Shop
United States
Full-time
Remote
Mid Level
$95K/yr - $142K/yr
3+ years expRedfin is now part of Rocket, bringing together the industry’s most experienced real estate agents and Rocket’s world-class loan officers under one roof to deliver a simpler, faster, and more affordable homebuying journey. The One-Stop Shop team is seeking a Program Manager to enhance partnerships between real estate and mortgage sales teams, focusing on program development and operational execution.
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Responsibilities
Shape and operationalize programs that match Redfin agents with the right Rocket loan officers for their needs, driving client success and business results
Partner with the One-Stop Shop strategy team to develop metrics and dashboards that help leaders diagnose performance and build targeted regional growth strategies
Build scalable feedback loops and serve as the voice of the field — translating agent needs into cross-functional programs and technology solutions
Work with product and engineering to deliver tools that make Agent and Loan Officer collaboration easier, elevating the end-to-end client experience
Partner with program, training, and enablement teams to ensure agents and leaders understand Rocket’s offerings — from onboarding through ongoing education
Cascade communications across ~3,000 employees while maintaining strong two-way feedback channels with the field
Keep complex workstreams on track by clarifying owners, risks, dependencies, and milestones across cross-functional partners
Turn data into crisp insights that drive decisions; deliver reporting and post-mortems that highlight results, wins, and opportunities to improve
Qualification
Required
3+ years in program and/or project management, strategy, business operations, or field execution — ideally in a B2C environment with a large sales or field organization
Field-First Mindset: You have a demonstrated ability to gather feedback from frontline teams, synthesize themes, and represent the voice of the field in cross-functional and technical discussions
Excellent Written and Verbal Communication Skills: This includes experience cascading information to large, distributed audiences while maintaining effective two-way feedback loops
Collaborative: You are a strong collaborator who builds credibility across teams. You're comfortable interfacing with cross-functional partners and leaders to set requirements, drive timelines, make tradeoffs, and hold a high quality bar
Ability to Operate in Ambiguity: You can prioritize competing initiatives, and drive clarity and alignment in fast-moving, evolving environments
Strategic and Analytical: You're highly analytical with sharp instincts for which metrics matter; you use data to guide decisions and field insights to fill the gaps numbers can't explain
Benefits
Annual bonus
Incentives
Medical
Dental
Vision benefits
401K retirement plan
Paid time off
Company
Redfin
Redfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies.
1001-5000 employees
H1B Sponsorship
Redfin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (31)
2023 (14)
2022 (59)
2021 (42)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$569.62MKey Investors
ApolloDurable Capital PartnersTiger Global Management
2025-03-10Acquired
2023-10-24Post Ipo Debt· $250M
2020-03-30Post Ipo Equity· $110M
Leadership Team
Glenn Kelman
President & CEO
Chris Nielsen
Chief Financial Officer
Recent News
HousingWire.com
2026-01-06
2025-12-30
Redfin Real Estate News
2025-12-30
Company data provided by crunchbase