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Concentra · 1 day ago

Sr Manager, Payroll Systems

Addison, TX

Full-time

Hybrid

Senior Level

7+ years exp

Concentra is recognized as the nation’s leading occupational health care company. The Senior Manager of Payroll Systems is responsible for optimizing, governing, and supporting payroll technology systems, ensuring payroll and payroll tax accuracy and compliance for a large multistate organization.

Health CareHospitalMedicalPrimary and Urgent CareTherapeuticsWellness

Responsibilities

Serve as the payroll system owner including end to end testing and production for UKG ProWorkforce Management, Oracle, and organizational hierarchy

Develops long term roadmaps in collaboration with IT for payroll system enhancements, automations, integrations, and technology improvements

Lead system governance, ensuring consistent configuration standards, best practices, and documentation

Oversee integrations between UKG and downstream systems (GL, benefits, vendor files, etc.)

Partner with Payroll Tax team, to oversee multi-state payroll tax setups including SUI, SUTA, local tax jurisdictions, reciprocity rules, supplemental wage tax logic, and withholding rules

Assist Payroll Tax team, to ensure quarterly/annual tax reviews, year-end processing, audits, and reconciliation needs are accomplished

Partner with IT to lead the configuration of pay rules, deduction codes, earnings codes, work groups, tax profiles, and job/pay structures are maintained

Oversee and support integration with UKG to Oracle payroll/tax system

Manage and maintain organizational hierarchy across company structure, business units, cost centers, locations, supervisors, and labor distribution, through daily reconciliation reports, ServiceNow tickets, and email requests

Ensure alignment between HR, Finance, and Payroll structures including supporting reorganizations and acquisitions

Provide leadership and direction for the Payroll Systems Team, ensuring compliance and operational excellence

Partnership with payroll leadership to maintain system testing and training for Payroll/Tax Services team members

Support iCIMS recruitment and onboarding by managing user access, creating locations, completing daily system audits, resolving issues through ServiceNow, and coordinating with iCIMS support, HRIS, and third-party vendors

Partner to support acquisitions and new openings, including company analysis, iCIMS new hire file loads, offer letter initiations as needed, and collaboration with Legal to ensure accurate GRE placement

Serve as the subject matter expert for all payroll systems, implementing automated audits and controls to ensure payroll/payroll tax accuracy and compliance. Support miscellaneous programs related to payroll/payroll tax, such as the Alumni Portal, API Wizard, KBACE

Perform Oracle quarterly and annual payroll/payroll tax testing, additional system testing as needed, and monthly Vertex update testing to ensure system accuracy and compliance

Qualification

UKG ProWorkforce ManagementOracle payroll systemsPayroll tax complianceHRIS experienceOrganizational hierarchy managementCustomer service skillsAnalytical skillsAttention to detailLeadership skillsTeam player

Required

Bachelor's degree from an accredited college or university or equivalent education and experience

In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa

Customarily has at least 7 years of experience in payroll systems or HRIS, with at least 3 years in a leadership role

Strong expertise in UKG ProWorkforce Management and Oracle maintenance including interface to payroll applications

Experience with system setup and maintaining complex organization hierarchies in HR/Payroll systems

Current knowledge of payroll laws and regulations, multi-state payroll tax rules, wage reporting, SUI/SUTA, and quarter/year end processing

Demonstrates exceptional attention to detail and strong organizational skills, with the ability to effectively multitask and adapt in a fast-paced environment where payroll and payroll tax regulations are continually evolving

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility

Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

Detail-oriented with a high degree of accuracy

Ability to manage multiple priorities simultaneously with ease (and sense of calm) and the ability to re-prioritize quickly

Strong analytical and organizational skills

Team player with a cooperative attitude

Represents Payroll team effectively and professionally in all circumstances and situations with the organization, colleagues, management, internal/ external customers and vendors

Consistently demonstrates and embodies high integrity, morals and values

Holds self and team accountable to execute projects, meet deadlines and milestones within project scope

Inspirational and motivational leader to ensure the success of the individual employee and the team

Results and resolution oriented - high sense of urgency

Promotes, embodies and sets the standard for customer service excellence (internal and external)

Strong team player and promoter of team skill development

Views talent development and coaching for team members as a strategic imperative and establishes organizational processes to attract and retain best of class talent

Champions continuous improvement of Payroll processes and individual capabilities and expectations for the team