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Investment Property Group (IPG) · 2 days ago

Assistant Community Manager Market Apartment Community

Everett, WA

Full-time

Onsite

Entry Level

$26/hr - $30/hr

1+ years exp

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah. They are seeking a dedicated Assistant Manager to support the operations at Hangar 128 Apartments, focusing on leasing activities, resident relations, and rent collection.

Commercial Real EstateProperty ManagementReal EstateReal Estate Investment

Responsibilities

Represent Investment Property Group in a positive and professional manner at all times

Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently

Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings as necessary

Assist with the application and leasing process for new move-ins and renewals and waitlist management, ensuring accuracy, compliance, and a positive resident experience

Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action

Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action

Meet with and respond to resident concerns, requests, and complaints

Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders

Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections

Qualification

Multifamily managementRent collectionCustomer serviceConflict resolutionYardiCRMMarketing skillsInterpersonal skillsTime managementWritten communicationVerbal communication

Required

1+ years' experience as an assistant manager at a multifamily community of 100+ units

Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members

Exceptional time management and problem-solving skills

Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic

Experience with rent collection and delinquency management

Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property

Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement

Strong verbal and written communication skills to interact with tenants, contractors, and local authorities

Marketing and sales skills to promote vacant units and maintain high occupancy rates

A positive attitude

Must have a valid driver's license

Preferred

Experience with Yardi and CRM is preferred but not required

Benefits

Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more

401k with company match

Accrued 4-weeks of paid time off (PTO)

Employee Referral Program