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Wallick · 1 day ago

Application Analyst

New Albany, OH

Full-time

Onsite

Entry, Mid Level

2+ years exp

Wallick Communities is dedicated to opening doors to homes, opportunities, and hope. The Yardi Applications Analyst plays a crucial role in ensuring that enterprise systems effectively support business processes by configuring applications, building reports, and facilitating user training.

Project ManagementProperty DevelopmentReal Estate

H1B Sponsor Likely

Responsibilities

Tier 2 Application Support: Resolve complex Yardi-related issues escalated from Tier 1; ensure timely resolution and excellent customer service

Business Process Alignment: Understand how Yardi Voyager and related platforms support Affordable Housing and Senior Living workflows; ensure configurations align with business requirements

Configuration & Testing: Adjust system configurations, coordinate user acceptance testing, and document changes for new features, workflows, and approvals

Reporting & Analytics: Build and maintain Yardi Columnar and YSR reports; ensure data integrity and usability for decision-making

Knowledge Base & Training: Develop documentation and training materials for super users; improve knowledge base content to reduce repeat issues and increase adoption

Change Management: Gather clear requirements, validate with business owners, and deliver changes on time with proper sign-off

Governance & Compliance: Support Change Review Board processes; ensure adherence to security standards (SSO, MFA) and regulatory compliance (SOX, HIPAA, HUD)

Qualification

Yardi VoyagerSQL ServerSaaS platformsReporting & AnalyticsTechnical AptitudeDetail OrientationCustomer FocusCommunicationTime ManagementAdaptabilityCollaboration

Required

2-5 years in application support or software analysis, ideally with Yardi Voyager, Senior Living, and/or Affordable Housing

Strong proficiency in Microsoft Office

Familiarity with SaaS platforms, integrations, and programming protocols

Experience with SQL Server and writing basic queries

Skilled in understanding business needs, resolving complex issues, and identifying opportunities for optimization and process improvement

Excellent customer service orientation with strong written and verbal communication skills

Able to work independently and collaboratively across teams

Capable of creating effective support documentation and delivering user training to drive adoption and improve user experience

Customer Focus, Technical Aptitude, Communication, Time Management, Adaptability, Detail Orientation and Collaboration

Position requires work to be performed in an office setting

Extensive use of a computer, Keyboard, and mouse; requires talking, seeing, and hearing

Work takes place in an office setting with moderate noise levels

Occasional travel may be required

Must be able to work in a fast-paced change-oriented environment

Preferred

Experience with SQL Server and writing basic queries

Benefits

Competitive salary and benefits.

Company

Wallick

Wallick creates thriving communities that bring hope to residents in need of safe, secure housing.

Founded in 1966

New Albany, Ohio, USA

501-1000 employees

https://www.wallick.com

H1B Sponsorship

Wallick has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2023 (1)

2021 (1)