Big Joe Forklifts ยท 1 week ago
Telematics Product Manager
Madison, WI
Full-time
Hybrid
Senior Level
5+ years expBig Joe Forklifts is a customer-driven North American material handling equipment company established in 1951. They are seeking a Telematics Product Manager to support the strategy and adoption of Big Joe Pulse, their telemetry platform, while cultivating strong dealer relationships and enhancing data-driven selling and service optimization.
Machinery
Responsibilities
Serve as ambassador of Big Joe Pulse, cultivating strong dealer relationships and supporting platform adoption across the network
Design and deliver enablement programs (in-person and digital) through the broader sales enablement team to onboard dealers, sales reps, and end users; provide practical 'how-to' content and feature tutorials
Develop dashboards and reporting to support fleet management, utilization analysis, and data-assisted selling
Evaluate dealer performance, demo effectiveness, and telematics-driven results, translating insights into actionable recommendations for stakeholders
Present findings through clear, compelling presentations that influence decisions and drive engagement strategies
Contribute to the vision, outcomes, and KPIs in partnership with the Director of Sales Enablement for Big Joe Pulse, focusing on adoption, engagement, retention, and dealer satisfaction
Assist in planning and executing feature launches in coordination with Sales Enablement and Marketing, including positioning, pricing/packaging recommendations, and success metrics
Support dealer engagement initiatives, factory demos, roadshows, and industry events to showcase telemetry-enabled value propositions
Oversee user account management, asset tracking, help desk monitoring, and user guide maintenance to support adoption and self-service
Qualification
Required
Bachelor's degree in business, Engineering, Data/Analytics, or related field; advanced degree a plus
5+ years of product management or ownership experience in SaaS/IoT/Telematics; material handling, battery, charger or industrial fleet experience preferred
Demonstrated success launching and scaling data products
Strong communication and interpersonal skills; ability to tailor training and presentations to diverse audiences (dealers, sales reps, service technicians, national accounts)
Preferred
material handling, battery, charger or industrial fleet experience
Company
Big Joe Forklifts
Established in 1951, Big Joe is a customer-driven North American material handling equipment company.
51-200 employees
H1B Sponsorship
Big Joe Forklifts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Tom Larchey
Chief Financial Officer
Bill Pedriana
Chief Marketing Officer
Company data provided by crunchbase