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Citi · 1 week ago

Relationship Manager - SVP

Miami, FL

Full-time

Onsite

Senior Level, Lead/Staff

$158K/yr - $238K/yr

10+ years exp

Citi is a leading global bank that provides various financial services. They are seeking a Portfolio Optimization Relationship Manager who will be responsible for managing client relationships, developing strategies that align with both Citi's and clients' interests, and ensuring compliance with regulatory requirements.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Assesses the portfolio of clients and defines a strategy that best suits Citi and clients' interests

Calls on clients to negotiate and manage relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks, and expectations

Partners with other teams within the Commercial Bank, Retail Bank, and other areas to assess clients within CCB and other line of businesses

Works with the team to develop an exceptional level of client service and to build solid relationships that will lead to substantial improvements in profitability

Manage relationships with large credit exposures, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes

Lead highly sensitive and complex discussions with clients regarding the restructuring, reduction, or termination of credit relationships. This includes developing and executing sophisticated de-marketing strategies for credit relationships that no longer align with Citi’s strategic objectives, risk appetite, or regulatory mandates. Demonstrate exceptional diplomacy, negotiation, and persuasive communication skills to navigate these challenging conversations, ensuring decisions are conveyed clearly, ethically, and with minimal impact on Citi's reputation or broader client relationships. Proactively manage client expectations and objections, offering clear rationales and facilitating smooth transitions in strict adherence to all internal policies and regulatory requirements. This requires an advanced ability to balance Citi's interests with maintaining client goodwill, even in adverse circumstances

Experienced in underwriting principals and risk management

Executes strategic initiatives launched centrally at all levels

Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct, business practices, and escalating, managing and reporting control issues with transparency

Ensures the appropriate “Know Your Client” (KYC) and other compliance deliverables are met

Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time

Ability to mentor, guide and lead the junior team members regularly

Qualification

Commercial banking experienceCredit skillsRisk managementBanking products knowledgeNegotiation skillsTeam coordinationInterpersonal skillsLeadership skillsAdaptabilityCommunication skills

Required

10+ years of relevant experience in the commercial banking industry

Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients

Highly focused, able to rapidly identify key priorities, clearly communicate the priorities

Demonstrates intermediate to advanced credit skills; structures more complex deals, including global transactions

Demonstrates an expert level of Early Warning Detection skills

Demonstrates advanced Citi's credit-process and credit-appetite knowledge

Ability to work effectively in team setting

Ability to coordinate multi-functional teams to provide an exceptional client experience

Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership,)

Ability to work under pressure while making sound decisions

Accountable for significant direct business results or authoritative advice regarding the operations of the business

A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience

Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients

Able to quickly adapt priorities based on the latest data insights

Education: Bachelor's degree

Preferred

Master's degree preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)