Help Desk Technician jobs in United States
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ECCO Select · 20 hours ago

Help Desk Technician

positionKC Metro Area
timeContract
remoteHybrid
seniorityNew Grad, Entry Level
money$20/hr - $25/hr

ECCO Select is seeking an Internal Support Analyst to join its Kansas City team in a hybrid schedule. This entry-level role will involve helping internal employees with everyday tech issues and providing effective customer service.

Information ServicesInformation Technology
Hiring Manager
Kevin Boone
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Responsibilities

Help employees with technical issues across Windows, Mac, Office 365, VMWare VDI, printers, and common software
Respond to support requests through tickets, Slack, phone, and occasional in‑person help
Troubleshoot hardware and software problems for laptops, desktops, connectivity, and applications
Document your work in Jira Service Desk

Qualification

Windows troubleshootingMac troubleshootingOffice 365VMWare VDIActive DirectoryCustomer service skillsBasic troubleshootingTeamwork

Required

Great customer service skills and a friendly, patient communication style
Basic troubleshooting experience with hardware, software, or connectivity issues
Comfort with Microsoft Office and Active Directory
Ability to work well in a team

Preferred

Training or coursework in desktop support, or hands‑on experience from school, internships, or personal projects

Company

ECCO Select

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ECCO Select is an information technology and services company.
dateFounded in 1995
location
North Kansas City, Missouri, USA
people-size201-500 employees
web-link
https://www.eccoselect.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Jeanette Hernandez Prenger
Founder and CEO
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Company data provided by crunchbase