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Reverus · 21 hours ago

Sales Development Representative

Clifton Park, NY

Full-time

Onsite

Entry Level

$50K/yr - $55K/yr

1+ years exp

Reverus is a rapidly growing Managed IT Services Provider that aims to optimize clients' business functions with integrity. The Sales Development Representative will be responsible for identifying, engaging, and qualifying potential clients, generating pipeline opportunities to support the company's growth.

ComplianceCyber SecurityNetwork Security

Responsibilities

Follow the company’s defined MSP sales process from initial outreach through closing the deal, ensuring every prospect moves through each stage methodically

Leverage customer relationship management tools (e.g., HubSpot & ZoomInfo) to log activities, manage the sales pipeline, and maintain data accuracy

Execute daily prospecting activities (calls, emails, LinkedIn outreach) to generate qualified meetings with small business managers and mid-market decision-makers

Conduct structured discovery calls to uncover pain points related to IT reliability, cybersecurity, cloud adoption, and support costs

Adhere to established follow-up cadences to ensure prompt communication

Report on KPIs weekly, including meetings set, opportunities created, and pipeline value

Actively participate in coaching sessions to improve performance within the sales framework

Qualification

Sales Development ExperienceManaged IT Services KnowledgeCRM ProficiencyMSP Tools FamiliarityBachelor's DegreeClient-Service FocusedCommunication SkillsOrganizational SkillsProblem-Solving SkillsSelf-Motivated

Required

One to three years' experience as a sales development representative within a Managed IT Service Provider or a similar role within the industry selling to small to medium size businesses

Bachelor's degree in business or a related field from a four-year college or university

Familiarity with MSP tools (RMM, MDM, Endpoint Security, Microsoft 365)

Understanding of the managed IT industry

Exceptional communication, organizational and problem-solving skills

Proven to be self-motivated with an ability to handle confidential information with discretion and thrive in a client-service-focused environment