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YouTube · 1 week ago

Staff UX Writer and Content Designer, YouTube

San Bruno, CA

Full-time

Onsite

Lead/Staff

$165K/yr - $245K/yr

8+ years exp

YouTube is a platform that redefines how users discover and engage with video content. As a Staff UX Writer and Content Designer, you will shape product experiences with a user-centered approach, collaborating with various teams to create AI-driven solutions that enhance user engagement.

InternetMusicVideo

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Establish the personality, voice, tone, and style conventions for the AI model's responses and design the conversational experience for a wide range of user interactions and use cases

Craft and maintain the system instructions that guide the model's behavior and response generation

Define the criteria and metrics used to evaluate the quality of the AI's responses. Work closely with evaluation teams to analyze user feedback and performance data to improve the user experience

Conduct qualitative analyses and audits of model outputs to identify bugs, performance gaps, and opportunities for improvement

Develop and advocate for conversation design best practices and guidelines across the team and with partner teams. Act as a thought leader, helping to drive organizational change

Qualification

UX writingConversational AI designContent strategyNatural Language ProcessingUser-centered designCommunicationCollaborative teamwork

Required

Bachelor's degree or equivalent practical experience

8 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related as well as leading content strategy projects

Experience in designing and developing conversational AI for voice and text-based interfaces

Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions)

Preferred

Experience working in a collaborative, cross-functional team environment

Familiarity with Natural Language Processing (NLP) and machine learning concepts

Knowledge of latest advancements in conversational AI, natural language understanding, and related technologies to drive innovation

Understanding of the principles of user-centered design and the ability to apply them to conversational experiences

Ability to create and document system-level guidance for AI personas and interaction models

Excellent communication skills with the ability to articulate complex design concepts to a variety of audiences

Benefits

Bonus

Equity

Benefits

Company

YouTube

Glassdoor4.4

YouTube is a platform for sharing and watching videos, including movies, music clips, and amateur content.

Founded in 2005

San Bruno, California, USA

1001-5000 employees

https://www.youtube.com

H1B Sponsorship

YouTube has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8763)

2024 (8872)

2023 (9682)

2022 (11626)

2021 (9109)

2020 (9785)

Funding

Current Stage

Late Stage

Total Funding

$11.5M

Key Investors

Sequoia Capital

2006-10-01Acquired

2006-03-30Series Unknown· $8M

2005-11-01Series A· $3.5M

Leadership Team

Neal Mohan

CEO

Angela Courtin

Vice President, YouTube Marketing Brand, Creative, Culture & Media

Recent News

Business – Baltimore Sun

YouTube relaxes monetization policy on videos with controversial content

2026-01-19

The Blade

YouTube will let parents stop their teens from endlessly scrolling short videos

2026-01-19

Techmeme

A look at the making of The Thinking Game, a documentary about Google DeepMind and its CEO Demis Hassabis, garnering 285M+ views on YouTube since November 2025 (Ben Cohen/Wall Street Journal)

2026-01-18

Company data provided by crunchbase