Equipment Install Technician - Orange, CA jobs in United States
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Henry Schein · 10 hours ago

Equipment Install Technician - Orange, CA

Henry Schein is a leading provider of health care products and services, and they are seeking an Equipment Install Technician to provide installation and repair services in practitioners' offices. The role involves working closely with experienced technicians to enhance customer service skills and ensure successful equipment installations to improve customer satisfaction and retention.

DentalHealth CareMedical Device
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Provides installation services to customers in a courteous and professional manner. May also provide repair services to customers on an as needed basis
Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services
Complete all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator
Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions
Comprehends customer requirements and make appropriate recommendations to optimize the customer experience
Maintains and manages proper levels of inventory in van
Produces timely and detailed service reports
Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training
Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed
Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments
Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing
Submits all job-related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork
Complies with all terms of the Fleet Management Policy including maintenance and accident management policies
Participates in special projects and performs other duties as required

Qualification

Basic troubleshooting skillsHydraulics knowledgeMechanical systems knowledgeElectrical systems knowledgeCustomer service skillsBasic computer skillsProfessionalismAccuracyInterpersonal skillsDetail-orientation

Required

Typically, 2 or more years of field service experience with demonstrated proficiency, basic mechanical background and customer service background
Basic troubleshooting skills
Independent self-starter
Basic computer skills
Interpersonal / communication skills
Professionalism
Accuracy and detail-orientation
Working knowledge of hydraulics, mechanical and electrical systems

Preferred

Typically High School education, vocational training and/or on-the-job training
Associates degree or Technical School Certification is preferred

Benefits

Eligible for a bonus not reflected in the posted range subject to the achievement of the plan.

Company

Henry Schein

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Henry Schein is a provider of health care products and services to office-based dental, medical and animal health.

H1B Sponsorship

Henry Schein has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (6)
2022 (6)
2021 (1)
2020 (7)

Funding

Current Stage
Public Company
Total Funding
$1B
Key Investors
Kohlberg Kravis RobertsSMILE Health
2025-01-29Post Ipo Equity· $250M
2023-08-08Non Equity Assistance
2023-07-11Post Ipo Debt· $750M

Leadership Team

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James A. Harding
SVP & CTO
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Michael Ettinger
Executive Vice President, Chief Operating Officer
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Company data provided by crunchbase