Apply on Employer Site

Odyssey Information Services · 20 hours ago

Help Desk

Avon, OH

Full-time

Onsite

Mid Level

4+ years exp

Odyssey Information Services is seeking a motivated Level I/II Help Desk Technician to join their IT Support team. This role will provide technical assistance to end users, troubleshoot hardware/software issues, and support the organization’s core technology stack.

Information ServicesInformation Technology

Growth Opportunities

No H1B

Hiring Manager

Julie Young

Responsibilities

Provide technical assistance to end users

Troubleshoot hardware/software issues

Support the organization’s core technology stack

Qualification

Windows OSActive DirectoryOffice 365AzureTroubleshootingCustomer serviceUser administrationWorkstation setupSecurity principlesCloud-based servicesCommunication skills

Required

4 YEARS MINIMUM experience with Windows, Active Directory, O365, and Azure

4 years of equivalent IT support experience

High School Diploma or equivalent

Associate degree in Computer Science or related field

Preferred

Bachelor's degree in Computer Science or related field

Strong communication skills and ability to work onsite with end users

Ability to manage and resolve Level I/II technical issues

Familiarity with user administration, workstation setup, security principles, and cloud-based services

Company

Odyssey Information Services

Odyssey Information Services provides premier consultants to assist our clients with emerging technology and business processes.

Founded in 2000

Plano, Texas, USA

201-500 employees

https://www.odysseyis.com/

Funding

Current Stage

Growth Stage

Leadership Team

Jon Hibbs

President/CEO

Recent News

EIN Presswire

Splash Tents Helps Odyssey Information Services & IT GOAT Stand Out with Custom 10x10 Tents Across Dallas and Beyond

2025-09-23

Company data provided by crunchbase