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Securitas Security Services USA, Inc. · 1 day ago

Security Team Manager

Elk Grove Village, IL

Full-time

Onsite

Mid, Senior Level

$90K/yr - $100K/yr

4+ years exp

Securitas Security Services USA, Inc. is seeking a Security Team Manager to oversee a site security team at a datacenter. The role involves managing security personnel, ensuring adherence to policies, and maintaining security systems to provide a safe environment.

Public SafetyRisk ManagementSecurity

Responsibilities

Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the datacenter

Coaches security personnel and carries out disciplinary actions in accordance with current policy

Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff

Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance

Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team

Oversees site security systems to ensure safe and compliant operation of the facility

Maintains and troubleshoots on-site security technology

Assists with site equipment inspections, and audit compliance

Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures

Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable

Performs additional tasks assigned by management

Keeps management informed of major accomplishments, issues and concerns

Identifies security shortfalls and offers suggestions from improving the security program

Evaluates and escalates potential safety issues within the facility

Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions

Identifies security shortfalls and offers suggestions from improving the security program

Qualification

Security managementCCTV systemsAccess control systemsIncident management softwareMicrosoft OfficeCustomer service orientationTrainingCoachingLeadership skillsCommunication skillsProblem-solving skills

Required

Must be at least 18 years of age

Must have a reliable means of communication, such as cell phone

Must have a reliable means of transportation (public or private)

Must have the legal right to work in the United States

Must have the ability to speak, read, and write English proficiently

Must have a high school diploma, secondary education equivalent, or GED

Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation

Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company

Experience in management

Experience with Microsoft Office

Experience working in a datacenter environment a plus

Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software

Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis

Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations

Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts

Knowledge of security operations and procedures applicable to a 24-hour facility

Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline

Capable of learning a variety of security and safety devices and controls

Ability to track and maintain schedule assignments

Ability to maintain professional composure when dealing with unusual circumstances

Advanced computer skills are required

Strong oral and written communication skills required to prepare materials and communicate information to others

Ability to conduct presentations and facilitate group meetings, both in person and online

Demonstrates leadership skills, including planning, organizing, delegating, problem-solving, training, coaching, and recognizing or disciplining staff in a positive, effective manner

Strong customer service and service delivery orientation

Ability to interact effectively at all levels and across diverse cultures

Ability to take initiative and achieve results

Ability to carry out multiple assignments concurrently in a fast-paced environment

Ability to adapt to changes in the external environment and organization

Ability to exercise independent judgment and decision-making skills