Smile Doctors · 12 hours ago
Front Desk Coordinator I
Darien, CT
Full-time
Onsite
Entry Level
1+ years expSmile Doctors is the nation’s leading Orthodontic Support Organization, dedicated to providing world-class patient care with a people-first culture. They are seeking a Front Desk Coordinator I to greet customers, perform administrative duties, and support the clinic's operations.
DentalHealth CareHospitalMedical
Responsibilities
Greets and receives customers, determines nature of visit, and notifies appropriate team member(s)
Performs various administrative duties
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Qualification
Required
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
High School Diploma or equivalent required
Preferred
One (1) year of administrative experience preferred
Bilingual a plus, but not required
Benefits
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Company
Smile Doctors
Smile Doctors is an orthodontics that focuses on dental service organizations.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$550MKey Investors
THLLinden Capital Partners
2023-07-19Private Equity· $550M
2022-01-05Private Equity
2017-10-19Private Equity
Leadership Team
John (J.) Hedrick
Chief Executive Officer
Recent News
2025-11-22
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