Team Tech Guru ยท 1 day ago
Remote IT Support Engineer - Arizona
United States
Full-time
Remote
Senior Level
5+ years expTeam Tech Guru is seeking a qualified and experienced Remote IT Support Technician to join their team. In this role, you will be responsible for providing remote support to clients, troubleshooting technical issues, and resolving problems efficiently.
Cloud Data ServicesCyber SecurityInformation TechnologySoftware
Responsibilities
Provide remote support to clients via phone, email, and chat
Troubleshoot technical issues and resolve problems in a timely and efficient manner
Document all support interactions
Stay up-to-date on the latest technology trends
Work independently and as part of a team
Qualification
Required
Associate's degree in computer science or a related field
5+ years of experience in IT support
Strong understanding of computer hardware and software for both Windows and Mac
Expertise with SaaS Platforms including Office 365, G-Suite, Salesforce.com
Hosted Cloud Platform experience with Azure, AWS and GCP
Excellent customer service skills
Ability to work independently and as part of a team
Excellent written and verbal communication skills
Company
Team Tech Guru
Team Tech Guru provides network design, cybersecurity, mobile solutions and cloud services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase