Renuity ยท 1 day ago
Call Center - Customer Service Agent (On-Site) - Part Time
Madison, WI
Full-time, Part-time
Onsite
New Grad, Entry Level
$50K/yr - $70K/yr
0+ years expRenuity, through its brand Mad City Windows & Baths, is seeking motivated individuals for the role of Call Center Agent on their Customer Service Team. The role involves supporting lead generation and sales teams by processing homeowner information and assisting with the home improvement process.
ConsumerResidentialService Industry
Responsibilities
Manage all appointments generated through face-to-face sources and enter them into the CRM
Accurately document all call attempts, applying appropriate dispositions and detailed notes for each interaction
Handle inbound calls from promoters and place outbound calls to reach unverified leads
Participate in regular department contests and achieve both personal and team goals
Qualification
Required
Strong communication skills and an outgoing personality
Motivated, competitive, goal-driven energy
Professional presence and a team-first mindset
Reliability and consistency in attendance and performance
Ability to multitask, prioritize, and stay organized
Comfort navigating technology and computer applications
Preferred
Saturday & Sunday availability preferred
Benefits
Medical, dental, vision, life, and disability insurance
Paid parental leave
401(k) retirement savings program
Generous PTO + paid holidays
Continuous team events, incentives, and company celebrations
Company
Renuity
Renuity is a certified local home improvement providers throughout the U.S. It is a sub-organization of Titan Holdings.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-06-03Acquired
Leadership Team
Daniel Gluck
Chief Executive Officer
Artemio Garza
Chief Growth Officer
Recent News
Food Business News
2025-08-29
Seattle TechFlash
2025-07-29
2025-05-08
Company data provided by crunchbase