COUNTY OF MENDOCINO ยท 1 day ago
Community Health Services Specialist I - Extra-Help
The COUNTY OF MENDOCINO is seeking a Community Health Services Specialist I for temporary, extra-help work. This role involves performing paraprofessional functions in support of social services and health professionals, acting as a vital link between communities and clients to improve access to services and case management.
Government Administration
Responsibilities
Perform or assist with case management and coordinate services for clients including referrals to necessary medical, educational, social, preventative, and vocational rehabilitation services
Act as a liaison between staff and families by helping families set up appointments for a variety of social and health services and providing interpretation services between families and staff; calls to continue follow-up plans recommended by staff
Provide outreach services; engage clients in enrolling in health and social service programs; provide information on community resources, referrals; link clients to agencies and providers, and other community networks
Make appropriate referrals to community resources after assessing client needs and following up to assess progress; advocates and collaborates with local agencies with the purpose to speed up process for obtaining services. Ensure information for services provided, payment methodology, benefits, etc. is related to clients and determines eligibility. Determine client needs as appropriate
Coordinate and conduct routine home visits in order to assess families in crisis and determines appropriate intervention/referrals; provide parenting and/or household management skills training, etc
Update client demographic/financial information as necessary; advocate on behalf of clients; monitor service delivery and presents client assessments to professional staff
Translate / interpret information as necessary; serve as an outreach worker in contacts with the non-English speaking community
Process and complete applicable forms; perform telephone or in-person intake interviews; prepare and mail letters of reminder; schedule client appointments; answer questions; maintain applicable client records
Track and report grant expenditures for residential treatment, working with counselors and treatment providers, assist clients in finding suitable residential treatment programs; monitor certificate compliance, maintain resource catalog and daily bed assessments
May monitor service delivery and report on individual client's progress
May supervise visits between parents and children and/or provides occasional/emergency child care services
May arrange and/or provide transportation services to and from appointments related to service programs
May write chart notes in accordance with professional standards, state regulations and department protocol, and ensure proper filing either by filing or by providing to proper staff for filing
Take part in various group meetings and program planning meetings by participating/leading discussions, retrieving and returning files, copying educational materials, tracking attendance, etc
Provide clerical support for department such as backup receptionist or other positions; answers all incoming telephone calls and greets visitors and the general public; provides customer service and support; direct individuals to the appropriate area or assists them by providing applications, collecting and receipting money, or answering questions. Enter and retrieves a variety of complex information into a computer terminal. Collects educational materials and maintains public information bulletin boards. Order office supplies to maintain sufficient inventory for office use. Assist in training other staff members
Perform special assignments as requested to include research and preparing reports and projects
Perform other related duties as assigned
Qualification
Required
One year of college that includes at least 9 units of coursework related to human services, child development, social or behavioral sciences or a related field
One year of progressively responsible experience providing client advocacy, outreach work, eligibility assessment or other services related to mental health, public health, and/or social services to the community
Valid Driver's License
Knowledge of applicable state, federal and local ordinances, laws, rules and regulations
Knowledge of resources, community agencies and health care and other services
Knowledge of needs, problems, and barriers to health care for low-income and minority populations
Knowledge of the process of application for Medi-Cal and other health care coverage
Knowledge of modern methods, techniques and procedures used in the provision of mental/public health and social services
Knowledge of various general therapeutic methods and psychological theory
Knowledge of interviewing techniques
Knowledge of computer applications and hardware related to performance of the essential functions of the job
Knowledge of office procedures including filing, record keeping and scheduling of appointments
Skill in performing case management
Skill in understanding and accepting differences in human behavior resulting from cultural, economic, or other forms of deprivation
Skill in organizing work, setting priorities and following up on assignments with a minimum of direction
Skill in developing a rapport with clients that assures client's trust
Skill in assessing client needs
Skill in communicating clearly and effectively, both verbally and in writing
Mental and physical ability to read and understand medical records and charts as necessary
Mental and physical ability to analyze and evaluate situations and adopt effective courses of action
Mental and physical ability to speak effectively and respond to questions, tailoring the message to the intended audience
Mental and physical ability to maintain confidential information
Mental and physical ability to understand and carry out written and oral instructions, giving close attention to detail and accuracy
Mental and physical ability to establish and maintain effective working relationships with others
Mental and physical ability to safely operate a motor vehicle
Mental and physical ability to regularly speak and listen while performing the essential functions of this position
Mental and physical ability to frequently stand, walk, and use fingers and hands, handle and/or feel objects, tools and/or controls, sit and reach with hands and arms
Mental and physical ability to frequently lift and/or move objects weighing up to 25 pounds
Preferred
Bilingual English/Spanish encouraged to apply
Benefits
Retirement
Holidays and Personal Leave
Vacation
Sick Leave
Medical, Dental, Vision, and Life Insurance
Health Insurance
Employee Assistance Program
Employee Wellness Program
Company
COUNTY OF MENDOCINO
COUNTY OF MENDOCINO is a general law county established in 1850 by the State legislature and is a political subdivision, or unit of the State of California.