Operations Analyst - 2nd Shift - Global Payment Operations jobs in United States
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Bank of America · 11 hours ago

Operations Analyst - 2nd Shift - Global Payment Operations

positionScranton
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Bank of America is dedicated to improving financial lives through meaningful connections and is seeking an Operations Analyst for their Global Payment Operations team. This role involves analyzing daily operational issues, supporting defined procedures, and providing resolutions for various issues within the business unit.

Asset ManagementBankingFinanceFinancial ServicesFinTech
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H1B Sponsor Likelynote

Responsibilities

Responsible for monitoring day-to-day payment flows, escalating, and providing resolution for various issues identified within operation's defined monitoring parameters
Key responsibilities include supporting defined procedures, routine analytics, and documenting tasks, and completing exception processing
Assists with coordination of implementation for products, services, and operational solutions
Supports the design, documentation, implementation, and monitoring of new products and services
Provides guidance regarding procedural, technical, and operational changes
Expands business products knowledge within operations environment
Builds network by developing relationships with partners and teammates
Inspects data to identify issues and trends
Collects and interprets data to validate operational processes

Qualification

General Banking experienceWire experienceBusiness AnalyticsMicrosoft Office suiteData ManagementCustomerMonitoringSurveillanceTestingProcess Performance ManagementResearchPoliciesProceduresGuidelines ManagementProcess DesignProcess EffectivenessAttention to DetailClient FocusAdaptabilityCritical ThinkingWritten CommunicationsStrategic Thinking

Required

Ability to work independently and in a group setting
Able to work overtime when needed
Proficient with Microsoft Office suite
Excellent communication skills both verbal and written
Strong attention to detail
Effective time management, organization, and task prioritization skills
***Schedule is Tuesday - Saturday 5pm - 1:30 am***

Preferred

General Banking experience especially in Global Payment Operations
Wire experience
Systems experience
Experience with troubleshooting

Company

Bank of America

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Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
dateFounded in 1998
location
Charlotte, North Carolina, USA
people-size10001+ employees
web-link
https://www.bankofamerica.com

H1B Sponsorship

Bank of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)

Funding

Current Stage
Public Company
Total Funding
$3.59B
Key Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M

Leadership Team

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Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
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Rami Salem
SVP Strategic Competitive Intelligence
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