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DCI Solutions · 20 hours ago

Datacenter Operations and Maintenance Engineer

Boyers, PA

Full-time

Onsite

Mid, Senior Level

$130K/yr - $220K/yr

4+ years exp

DCI Solutions is seeking a Datacenter Operations and Maintenance Engineer to support mission critical IT systems. The role involves providing tier 2-3 maintenance and operational support for data center infrastructure, managing hardware and software, and ensuring optimal performance and reliability.

ConsultingCyber SecuritySoftware Engineering

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as a Tier 2-3 Datacenter Operations (DCO), O&M Engineer

Support development, delivery, configuration, and optimization, associated with mission critical IT systems

Provide tier 2-3 maintenance

Provide day-to-day operations and maintenance support to assigned Data Center infrastructure

Manage hardware, software, networking, and systems to ensure optimal performance and reliability

Work closely with platform engineering teams, facility management, and external vendors

Monitor performance of systems, including servers, storage, and networking equipment

Respond to system outages or failures within established service level timelines

Troubleshoot issues and coordinate with technical teams to resolve outages

Identify and resolve system hardware and software anomalies by: Conducting systematic analyses, Expert troubleshooting, Thorough diagnostic assessments of operating systems and hardware components

Conduct Hardware and Software Asset Management and license compliance activities

Assist technical teams in assessing resource use to predict future data center needs

Maintain accurate records of systems, processes and incidents as applicable

Conduct peer review of system drawings, and cabling documentation in support of Tier 2 O&M

Support all Customer Auditing scenarios (both SOC2 and ISO)

Identify and implement best practices for ensuring uninterrupted system availability

Serve as a custodian for Government-provisioned Communications Security (COMSEC) material

Conduct COMSEC asset management, record keeping and compliance activities

Implement standards for classified sites and cleared staff assigned to, or visiting, the Data Center

Travel up to 25% of the time to perform on-site installations, maintenance, and troubleshooting activities

Qualification

Data Center engineeringManaging IT systemsCOMSEC asset managementTier 2 Datacenter maintenanceGovernment programs experienceBS in Computer ScienceActive DoD TS/SCIPeer review skills