LEAP, Inc. · 1 day ago
Program Administrator
Farmington, Maine
Full-time
Onsite
Entry, Mid Level
$52K/yr - $55K/yr
2+ years expLEAP, Inc. is seeking qualified internal candidates for the role of Program Administrator for Oliver House. The Program Administrator is responsible for the daily operations, leadership, and oversight of a licensed Section 21 residential group home, ensuring compliance with all applicable regulations and maintaining program quality.
CommunitiesNon ProfitPersonal Development
Responsibilities
Provide leadership and day-to-day management of the residential program, ensuring a safe, supportive, and person-centered environment
Supervise, coach, and evaluate Direct Support Professionals and other assigned staff, promoting professional development and accountability
Manage scheduling, payroll timecard and time off approvals, and staffing coverage to ensure continuity of care
Support organizational initiatives, including staff training, accreditation efforts, and continuous improvement projects
Ensure compliance with Maine Section 21 licensing requirements, DHHS regulations, Medicaid/Medicare standards, and LEAP policies
Participate in audits, inspections, and quality assurance reviews; implement corrective actions as needed
Promote compliance with OSHA safety standards, HIPAA, and LEAP’s Mutual Respect and Anti-Harassment policies
Maintain accurate program records, including incident reports, staff training files, medication administration records, and financial documentation
Develop, implement, and monitor individual service plans (ISPs) in collaboration with case managers, families, and interdisciplinary teams
Coordinate medical, behavioral, and personal care supports for residents, ensuring documentation and follow-through
Ensure the health, safety, and well-being of all individuals served
Work Direct Care shifts/hours as needed or directed
Serve as a liaison with families, guardians, case managers, and community partners
Communicate effectively with staff and leadership regarding program needs, resident concerns, and operational updates
Qualification
Required
High school diploma or equivalent required
Minimum of 2 years of experience working in residential services for individuals with intellectual/developmental disabilities or related experience preferred
Prior supervisory or leadership experience is required, experiencing managing a team in a residential home is strongly preferred
Valid driver's license with acceptable driving record required
Must meet all background check, fingerprinting, and DHHS Child/Adult Protective Services clearance requirements
Strong leadership, team-building, and conflict-resolution skills
Knowledge of Maine Section 21 regulations, DHHS policies, and Medicaid documentation standards
Excellent written and verbal communication skills
Ability to manage time, prioritize tasks, and respond effectively in crisis situations
Commitment to person-centered planning, dignity of risk, and supported decision-making principles
Preferred
Associate or bachelor's degree in human services, social work, psychology, or related field preferred
Proficiency with Microsoft Office Suite and electronic health record (EHR) systems preferred
Company
LEAP, Inc.
LEAP, Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase