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CorroHealth · 2 days ago

Site Data Collector-Syracuse Area

United States

Full-time

Remote

New Grad, Entry Level

Virtix Health is dedicated to helping clients exceed their financial health goals through scalable solutions and clinical expertise. The Site Data Collector – Hybrid is responsible for retrieving medical records both onsite at provider offices and remotely during low activity periods, playing a critical role in supporting client deliverables and data quality.

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Responsibilities

Conduct onsite medical record retrieval appointments at medical provider offices within a 60-mile radius of the employee’s home

Coordinate as needed with provider offices to confirm appointments, access requirements, and retrieval expectations

Maintain professional, positive relationships with provider office staff

Accurately document appointment outcomes, records retrieved, and follow-up needs in company systems

Meet productivity, quality, schedule adherence and turnaround time expectations for field-based projects

Accurately and efficiently conduct medical record abstraction services both in-person and electronically

Scan relevant components of the medical record to support clinical reviews to be performed

Contact provider offices to request access to EMR systems for retrieval, or onsite collection. Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices. Schedule retrieval with accurate and timely results, using the Virtix Health retrieval applications

Provide professional communication and through exceptional customer service with provider offices throughout the record retrieval process

Enter, maintain, and attach records into the in-house computer applications to document and track record retrievals

Work directly with provider office staff and IT contacts to secure access to electronic medical record (EMR) systems, including requesting and managing user credentials, permissions, and access approvals

Coordinate and securely submit member lists and chart pull lists to provider offices (as needed) in accordance with client and project requirements

Track chart retrieval activity, access status, and completion progress using internal tracking tools and workflows

Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of daily production trackers

Pass quality and accuracy audits in accordance with departmental expectations

Satisfactorily Fulfill responsibilities and/or duties that may be reasonably provided by Virtix Health for the purpose of achieving operational and financial success of the company. At time assignments may vary across differing lines of business as necessary for contingency and volume needs

Qualification

Clinical experienceData entryEMR systemsRisk adjustment experienceHIPAA knowledgeComputer skillsBasic Excel/Outlook/AdobeCommunication skillsAttention to detail