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Oral Surgery Partners · 1 week ago

Treatment Coordinator

Syracuse, New York, United States

Full-time

Onsite

New Grad, Entry Level

$23/hr - $25/hr

Oral Surgery Partners is seeking a Treatment Coordinator to manage patient care treatment plans and ensure patients understand their recommended treatments. This role involves patient interaction, detailed communication, and administrative support to facilitate effective patient care from diagnosis through treatment completion.

Health CareHealth DiagnosticsMedical

Responsibilities

Meet with patients to discuss their treatment plans as outlined by the surgeon

Explain treatment procedures, potential outcomes, and financial obligations

Answer patient questions and address concerns about their treatment options and plans

Provide educational materials and resources to help patients understand their treatment

Follow up with patients who did not schedule and work to remove roadblocks to get treatment completed

Coordinate the scheduling of treatments, surgeries, and follow-up appointments

Ensure that all necessary pre-treatment steps, such as lab work or imaging, are completed

Monitor patient progress and follow up to ensure adherence to treatment plans

Adjust treatment schedules as needed in response to patient needs or surgeon recommendations

Discuss treatment costs with patients and provide detailed estimates

Review insurance coverage and assist patients with understanding their benefits

Coordinate with the billing department to manage insurance claims and payments

Develop and discuss payment plans for patients who require financial assistance

Maintain accurate and up-to-date patient records in the electronic health record (EHR) system

Prepare and manage treatment-related documentation

Communicate effectively with clinical and front office team members to ensure seamless patient care

Handle patient communications, including appointment reminders and follow-up calls

Ensure adherence to healthcare regulations and privacy laws, including HIPAA

Maintain patient confidentiality and secure handling of sensitive information

Follow clinic policies and procedures to maintain compliance with healthcare standards

Qualification

Treatment coordinationElectronic health record (EHR) systemsHealthcare regulations knowledgeMedical terminologyEmpathetic approachCommunication skillsDetail-orientedOrganizational abilities