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Technical Safety Services · 1 day ago

Field Service Technician I

Levittown, PA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $27.50/hr

Technical Safety Services (TSS) is a leading laboratory service provider focused on improving the human condition. The Field Service Technician I will provide on-site services including testing, certification, calibration, and repair of laboratory equipment while maintaining client relationships and ensuring high-quality service delivery.

Biotechnology

Responsibilities

Perform testing, certification, calibration, and repair services across a variety of laboratory spaces and equipment on client premises and/or in shop facilities

Interface directly with clients to understand, discuss and execute their needs

Maintain and improve client relationships and act as the client’s primary in-person interaction with the company

Complete all required documentation and administrative tasks related to assigned business

Other duties as assigned

Qualification

Customer serviceTroubleshootingProblem-solvingMechanical experienceElectrical experienceMicrosoft OfficeBasic mathTime managementVerbal communicationWritten communication

Required

Requires a High School Diploma or equivalent

Requires some relevant customer service, mechanical, and/or electrical experience

A combination of education, training, and related experience may meet requirements

Excellent customer service and relationship-building skills

Strong troubleshooting and problem-solving skills with the ability to continually learn new services

Ability to work effectively with minimal supervision by employing effective time management and prioritization skills

Highly effective verbal and written communication skills

Knowledge of basic math including geometry and algebra

Valid driver's license and good driving record

Experience with the Microsoft Office suite

While performing the duties of this job, the employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds

The employee is regularly required to sit and talk or hear

The employee is frequently required to reach with hands and arms

The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; climb or balance; stoop, kneel, crouch, or crawl; use a scissor lift and ladder; and taste or smell

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus