Salesforce · 11 hours ago
Business Value Services Senior Manager
Salesforce is the #1 AI CRM, driving customer success through innovative technology. The Business Value Services Senior Manager will engage with customer executives to articulate the strategic and financial impact of Salesforce's AI platform, develop account strategies, and support sales initiatives.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Support major accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes
Work closely with our internal sales teams and other functions to help define account strategies and prioritize sales initiatives, based on value creation potential and opportunity size
Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics)
Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities
Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales management to help develop and execute negotiation strategies
Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle
Qualification
Required
Experience in the Healthcare Industry - particularly Payer / Provider, Medical Technology, Pharmaceutical
Expertise in building and presenting compelling business cases to executive and c-level clients
Ability to craft a value story from complex data and insights that is easy to for a customer executive to understand and act on
Prior experience in consultative and strategic customer-facing roles
Expertise in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals
Strong analytical and problem solving skills, including the ability to derive meaningful insights from large amounts of information and clearly communicate complex ideas to customer senior executives, while handling questions and objections
Skilled in quantitative analysis and financial modeling
Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy
Creative, high-energy, self-starter comfortable leading and executing initiatives and handling conflicting demands creatively and quickly
Thrive in working collaboratively and cross-functionally, particularly with Sales, Solution Engineering, Pricing, Industry teams and other key partners
Results-oriented, strategic thinker that enjoys helping customers 'cross the chasm' from current state to future state
Travel expectations: 10-25%
Preferred
12-15+ years of relevant professional experience
Experience supporting or selling into the Healthcare / Life Sciences verticals
MBA or equivalent advanced degree
Strong familiarity and knowledge of SaaS / consumption business models and/or enterprise software
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Recent News
2026-01-08
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