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CTDI · 3 days ago

Human Resources Manager

Charlotte, NC

Full-time

Onsite

Mid Level

3+ years exp

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers. The Human Resources Manager will be responsible for addressing HR concerns within their branches, supporting management teams, and enhancing operational efficiency.

Telecommunications

No H1B

Responsibilities

Member of branch leadership responsible for supporting and addressing site business initiatives, issues & challenges in their respective capacity

Address employee relations issues as necessary – i.e. attendance, performance management, conduct, etc.. - ensuring documentation is consistent, thorough and accurate

Be first point of contact for employee human resources concerns & questions and provide guidance - i.e. payroll questions, health plan options during open enrollment, vacation policy, etc

Partner with Workforce Operations Recruitment Team and Branch Ambassador to ensure a smooth new employee experience

Partner with branch leadership in the evaluation and selection of all manager and supervisor hires and promotions

Contributes in manager and supervisor talent assessment & development initiatives

Compile People Metrics within the branch such as turnover/issues/safety, etc. and work with Regional General Manager to develop solutions

Recommend branch training needs such as leadership, safety, employee relations, sexual harassment, etc. to regional General Manager

Working with the regional General Manager for Human Resources, implement new policies, procedures & protocols into the organization

Address sensitive topics and carry out investigations

Process payroll change notices (PCNs) and updates in UltiPro, as necessary

Other duties as assigned

Qualification

Human Resources experienceEmployee relations handlingEmployment lawsProject ManagementLeadership skillsCommunication skillsProblem-solving skillsMicrosoft Office proficiencyTraining experienceUKG experienceKronos experienceInterpersonal skills

Required

3-5 years of experience in Human Resources

Familiarity with different HR areas of specialization {i.e. Total Rewards, Talent Management, etc.}

3+ years of experience handling employee relations matters, including complex and sensitive investigations, while ensuring confidentiality

Knowledge of State and Federal employment laws

Excellent leadership and interpersonal skills, demonstrating skillful communication, motivation, and influence with individuals at all levels within the organization

Highly skilled in problem-solving and decision-making, leveraging a strategic approach and commitment to driving results through continuous improvement

Proficient knowledge of Project Management and the importance of prioritizing deadlines

Ability to assess talent, create, and execute development plans

Strong written and verbal communication skills

Ability to work independently and exercise sound judgement

Strong computer skills, including a high level of proficiency in Microsoft Office

Competencies: Action Oriented, Approachability, Business Acumen, Conflict Management, Customer Focus, Decision Quality, Ethics & Values, Interpersonal Savvy, Listening, Organizing, Patience, Perspective, Priority Setting, Problem Solving, Sizing Up People, and Understanding Others

Bachelor's degree in human resources or in a related field or equivalent hands-on experience

United States (Required)

Must be 18 years of age

Monday (Required)

Tuesday (Required)

Wednesday (Required)

Thursday (Required)

Friday (Required)

Preferred

1-3 years previous management experience

Previous training experience, with the ability to develop content and deliver effectively

Experience working with UKG and Kronos

Experience working with temporary staff

Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus